Cons: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
Pros: "Crew was good but could be better...timeing was very good."
Cons: "Food, entertainment"
Pros: "The Turkish Airline crew are treat you as guests not as customers."
Pros: "Boarding couldn’t be easier. The crew is very attentive and nice!"
Pros: "The flight went well with no complaints."
Cons: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
Pros: "Superb entertainment system"
Cons: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
Cons: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
Pros: "Entertainment and food was good."
Cons: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
Pros: "I have been travelling on the Turkish airline since years and it is definitely the best"
Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"
Please serve no god if you must serve dog food
Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
Pros: "The crew was OK, but nothing special."
Cons: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Cons: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Pros: "Average crew. Average seat."
Cons: "They could have controlled screening babies better. They just let them scream....."
Cons: "Not to be late ,and not to loose my luggege"
Pros: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Cons: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Shame on this company More than 5 hours delay and what a mess Business class with zero service - no pillows, no blankets, no drinks Economy class with no reserved seats- people were mad
Cons: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
Pros: "One lady was so mean when I asked her a question ."
Cons: "Be more smiling and helping customers when needed"
Pros: "Nothing outstanding comes to mind. TAP Portugal was a million times more hospitable and accommodating."
Cons: "They allowed us to check a bag, without telling us that it definitely would not make it to our next stop on time. Almost all the passengers on our plane had to return the next day to collect our bags, at our own expense. This had happened to the flight before us too. There were no apologies to us"
Pros: "Good seat"
Cons: "Check in counter service is the worst I’ve ever experienced. On board, not all menus were available so I ended up eating the leftovers..."
Pros: "Left on time, arrived on time, new plan, nice crew"
Cons: "Wi-fi did not work"
Cons: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
Pros: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Cons: "A bit more space for placing magazines etc would be welcome"
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Pros: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"
Pros: "The crew was nice and it wasn't a full flight so we had room."
Cons: "The food wasn't very good and the headphones were a bit uncomfortable"
Cons: "For international flights every passenger should be allowed to bring one suitcase for free, I am traveling with my children for family of 6 they charge $70 dollars per person and the grand total charges for suitcases came to $350 dollars. Too much and unfair"
Pros: "The crew was courteous and pleasant. Boarding was quick. Airplane was clean. Blankets were warm. Food was good."
Cons: "Aircraft old so entertainment was not on the individual seat. Seats were hard and didn’t recline too much. Leg room was decent. Check in was horrible. 45 minute line."
Pros: "The crew was ok"
Cons: "The flight was delayed for almost 3 hours while we were already sitting in the airplane"
Cons: "The flight was delayed, crew was not helpful in my cabin, entertainment system was outdated and totally broken at my seat."
Pros: "Flight was amazing but my connection in Barcelona to Tel Aviv was a bit stressful. I couldn't check in via app or phone, When I arrived at security in Barcelona, security would not allow me to pass without a boarding pass. So I had to leave the gate area and go to El Al ticket counter."
Cons: "I almost missed my flight because of this. I called Expedia staff and they weren't much help. Next time I will be better prepared when booking flights to Tel Aviv."
Pros: "Everything went went really well. The only problems was a delay of several hours which they posted so I knew in advance."
Pros: "Clean airport and airline. I was on the new Dreamliner. Book business you don’t want to be in the back."
Cons: "For obvious reasons security is tight. However, they do not warn you sufficiently about the screening and security process. It took 2 hours alone to get through security and it was a light crowd. I can only imagine if it was packed or during major EU or Israeli holiday. They try to move people fast but security folks are all very young so they require a lot of supervision and need oversight so they stop and go for questions with trained team members."
Pros: "Good service"
Cons: "No individual entertainment unless youve already downloaded the program to your computer. Non-supportive headrest made it hard to sleep"
Pros: "I did like the breakfast provided, eggs were good. Dinner was fine too, I liked that hummus was provided.. seats were comfortable. There were sufficient bathrooms."
Cons: "Even though the seats were comfortable, the legroom was not."
Cons: "The plane was old and had no entertainment, there was a technical problem with the plane that made us late"
Cons: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."
Pros: "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
Cons: "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"
Cons: "One toilet, wasn’t operated well, since it could not be opened from inside-outside"
Pros: "Crew was quite polite and sympatic"
Cons: "The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste."
Pros: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."
Pros: "They we're on time and orderly boarding."
Cons: "I did not like the fact that you Kayak did not put notes in booking about having to buy a SEAT AND TO PAY FOR HAVING TO PAY FOR CHECKING A BAG. YOU NEED TO TELL PEOPLE UP FRONT WHEN WE BUY A TICKET THAT IS A LOW PRICE ALL THESE EXTRAS HAD TO BE PAID. PLUS THE TICKET COUNTER DOES NOT TAKE PAYMENT FOR BAGS IN MARCO POLO AIRPORT. I HAD TO HO UPSTAIRS TO A SEPARATE COMPANY AND WAIT TO PAY! ON TOP OF THAT. THE AGENTS CHECKING HAD A BAD COMPUTER. 2 AGENTS TO CHECK IN 120 PEOPLE. I KNOW YOU WON'T GIVE THIS INFO OUT SO I WILL NEVER USE YOUR SERVICE AGAIN."
Pros: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
Cons: "Not many toilets serving the back of the plane."
Pros: "Nice Flight, and Service"
Cons: "Food can be better and the AC was not so cold."
Cons: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"