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It was not assigned a seat to me. I was not able to aboard. I lost all other connections..

I would have liked it better if Iberia had not lost my and my companion's luggage.

I bought the ticket through Iberian, but I was unable to check in using my code. American wouldn’t let me check in and Iberian counter was closed.

Good seats. Average to poor lunch. The snacks before landing was worse. Great crew.

No entertainment and WiFi for a 13 hour flight is outrageous. Old plane. Broken seats and toilet of order. To have to pay for food and a blanket under those conditions is ridiculous. We are never flying with Level or Iberia ever again.

First flight was 5.5 hours delayed, the notification came within 2 hours of the flight (bags already checked in). connection missed- no one working on getting us on an alternate flight, knowing where our luggage will be. It was chaos figuring out how to get to our final destination. Customer service throwing us into nowhere on the phone- all while we have 2 small kids on us. It will take the whole vacation to recover from this experience. I am scared how the return flight will go in August. Check-in staff (not sure if they are airport hires or iberia hires- beyond rude, especially in Madrid.) On-plane staff, food and entertainment were good.

No WIFI for the flight When told the breakfast item was cheese and tomato, did not mention sun dried tomotoes - totally different flavor and not what I wanted. Flyer for items for sale but none were offered.

Passengers were taken to the aircraft by bus. But they kept people standing back to back in the small no AC, no restrooms, no chairs area for 30 minutes waiting for the shuttle bus. No information was provided to the passengers, no help or service was offered during this incident

Random seats assignment is weird, family of 2 people was seated apart while there were seats available. Does not make any sense

Yeah you have time and can sit around for a while to be okay for you but if you planned on getting connected flights I recommend not to fly with this Airline it's best they for flying out of the country