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It was not assigned a seat to me. I was not able to aboard. I lost all other connections..

Terrible food and over experience Flight was very rocky a lot of people vomiting

I bought the ticket through Iberian, but I was unable to check in using my code. American wouldn’t let me check in and Iberian counter was closed.

The check in was a disaster - they don’t follow their own baggage rules. The layovers are unrealistic and Iberia doesn’t help with their own connecting flights. They lost our kids child seats without any recourse. We will never fly Iberia with our family again.

The seats were comfortable. The food was pleasing. The movie choices were great. The crew was kind and professional.

Very delayed flight. After a hot/crowded bus ride to the tarmac stairs that negated all benefit of being in boarding group 1, we sat on the tarmac forever in the HEAT waiting for departure from Athens. Seatback was very upright in first class and therefore uncomfortable. Fortunately they block middle seats. Food was good. Upon arrival in Madrid we waited AN HOUR for baggage to arrive. What a waste of time.

No WIFI for the flight When told the breakfast item was cheese and tomato, did not mention sun dried tomotoes - totally different flavor and not what I wanted. Flyer for items for sale but none were offered.

When I bought the ticket, right away I got a problem, I had to cancel. Unfortunately never ever I will use kayak or Iberia again. When trying to cancel kayak told me to talk directly with the airline, the airline talked to me through whatsap and told me to deal through kayak. Both of u never took responsibility in helping me out. You kayak did not want to deal with me. I called my credit card and now we r disputing the charge bc u have a pathetic customer service.

Mediocre. I didntneat for more than 9h. Pregnant and diabetic. 0 care from The crew.

Our flight was at 12:30 but we couldn’t check in till 10:30 because there was no staff working. When they finally arrived, there was a long line of people waiting to check in. They definitely need to be prepared at least a few hours ahead of the flight to be able to check people in. We’ve been there since nine in the morning. After we were checked in and went up to the gate, the staff was very nice. We were supposed to leave at 12:30 but we didn’t leave until later. When we arrived at Madrid, we had to run to our gate so we wouldn’t miss our connecting flight. The time that we got to our gate, they were calling last call for the flight. We were all out of breath from running and the lady that was taken our boarding pass and passport to scan before entering the plane was very rude. She told me to stop breathing on her and that she understood it was from running, but it’s a hygiene issue. I was embarrassed and felt degraded. All I could do was look at my husband. He couldn’t believe that she said that, the reason we were breathing hard in the first place was because of her airline that she worked for was late, which caused us almost missed our connecting flight. I was trying to catch my breath from running I couldn’t just stop! The staff on the plane were very polite. We got the premium economy and even though are seats had more room it didn’t look much different from economy. Besides our meals and snacks if we asked for any drinks, we had to pay for extra drinks. We got the same meals as economy. We had to still walk all the way to the back to use the lavatory because we were not allowed to use the one near us because that was for business class. I honestly don’t think it’s worth paying for a premium economy with Iberia. I wanted to do the tax receipt in Madrid from all the purchases we made in Spain and Portugal, but since we had a run our gate, we didn’t have time to do that. I did like that the flight had different meals for my three year old. We probably won’t travel with Iberia again.