Book Alamo car rentals in Jersey City

Reviews for Alamo in Jersey City

Recent reviews

Traveler rating

Excellent

5

Good

1

Okay

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Mediocre

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great servicepick up and drop

great experiencecar available

staff was friendlycar was clean

customer serviceget the car

great price

2.0

The reservation address sent to my email from Kayak was absolutely wrong and I wasted an hour trying to figure out where to pick up my car. Ended up missing my event and canceling the reservation.Reviewed 2022 Jan 08

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4.0

Pros:So the staff member upon picking it up asked if I wanted to add easy pass which I said yes to and then it never got added since it didn't work at any of the tolls. Also, he never said anything about returning the car with a full tank. When we got the car it was less than a quarter full and we dropped it off with half a tank and then found out it was supposed to be full? What? Why wasn't this in our contract or told to us? The car kept dropping the blue tooth for our phone when we were trying to play musicCons:The staff should have told us about how full the tank needed to be upon returning and they should have told us about the E-ZPass not being added when we thought we were using it. Not happy with the car or serviceReviewed 2020 Nov 26

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10.0

Pros:Always a joy renting from this Alamo location, they are so quick to get you in/out and it's never busy. Had a few great experiences renting from Gio, it's definitely my location of choice in Jersey City.Cons:Only negative is that the cars are parked on the 8th floor of a parking garage and it takes foreeeever to go in/out. But not the end of the world.Reviewed 2020 Oct 05

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2.0

Cons:EVERYTHINGReviewed 2020 Sep 05

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7.6

Pros:Staff was friendlyCons:Vehicle did not look like it was cleaned at all and during this time with Covid it was a little unsettling and I cleaned the entire vehicle after picking it upReviewed 2020 Aug 25

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10.0

Was wonderfulPros:I love the Caddy I got, smooth sailing. Great customer service.i will probably rent another Cadillac from Alamo again LexReviewed 2016 Dec 18

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10.0

Customer servicePros:The customer service at both our pick up and drop off was great. Everyone was extremely helpful and answered all of our questions.Reviewed 2016 Nov 30

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8.8

Pros:The team in New Jersey did an excellent job checking us in and making us feel appreciated.Reviewed 2016 Nov 27

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10.0

Jersey to ChicagoPros:Great ride -- great service -- great price !!!Cons:Not a thing -- it was a great experience !!Reviewed 2016 Sep 26

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• What is the most popular rental car from Alamo in Jersey City?

  Intermediate (Honda CR-V or similar) is the most frequently booked rental car type from Alamo in Jersey City.

• How many car rental locations does Alamo have in Jersey City?

  Alamo has 1 rental location in Jersey City. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Alamo have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Alamo have a car rental location at the airport: LaGuardia airport (LGA)?

  No (According to our data)

• Does Alamo offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes