Pros: Nothing absolutely nothing, i got the car for one day and they charged me for three days. still trying to resolve the issue with the bank. my charge was supposed to be 123USD instead i got charged 402USD
Pros: Evening goes smoothly.
Cons: Nothing much to saying.
Pros: Staff was super friendly and the car I received was great.
Cons: They should allow drop off outside the business hours.
Pros: No car was available! Over 20 people in the same position... the online inventory was incorrect
Cons: A car would have been nice
Pros: Nothing really.
Cons: Pickup and drop off sucked. There was only one agent at the counter. There were like 10-12 people in the line. I had to wait for almost 2 and half hours to pickup the vehicle. The agent was a little slow. Avis could put one more person at the counter. Even the car drop off took over 30 mins. To drop off the vehicle I was in line for over 30 mins.i think Avis could afford to out one more agent to work at the counter.
Cons: The pickup and drop off process was rather disorganized.
Pros: The staff was awful. They did not give me any instructions when I picked up the car or inform me I needed to bring the parking ticket when dropping off the car or that I needed to record the mileage. They also told me there would be an ezpass and there was no ezpass in the car. Then it took one entire hour waiting in line at the Avis desk to return the car.
Cons: Everything could have been better. This is the worst rental experience I have ever had.
Pros: Convenient location.
Cons: Car interior did not look like it had been cleaned.
Pros: Staff who brought the car to me was really nice, the female at the counter a little ornery but with my kindness she warmed up. Rental experience overall was excellent. Ford Escape extremely comfortable. Process quick.
Pros: Kendall and the rest of the staff were very friendly and helpful. I was on the road in no time and my car was clean and ran perfectly!
Pros: Staff were very friendly
Cons: It was a busy Saturday with at least ten people in line. There was only one staff. The wait was too long - there should have been more staff.
Pros: The car itself was fine, although it wasn’t super clean — it was dusty and had bird poop on it as we checked it out of the parking lot. So much so that we thought we may have someone’s personal vehicle by accident rather than a rental.
Cons: The difficult part about the pickup and drop-off was that the Avis desk was inside the mall and manned by a single customer service rep, who seemed overwhelmed and slow to process everyone lining up. Checkout took 40 mins and returning took an hour. The parking area was poorly marked and confusing.
On average a rental car from Avis in Jersey City costs ₪347 per day.
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Avis in Jersey City.
Avis has 2 rental locations in Jersey City. Take a look at our Avis rental location map to find the best rental cars near you.