Cons: Renting a car always feels kind of expensive and stressful, but overall this was a very good and easy experience. I don’t feel I could have really asked for more.
Pros: At pick up they were somewhat friendly but, returning the car was an ordeal, it took a long time and they were rude.
Cons: A car that had functioning windows and keys. Giving me the right return information. Letting me know the final cost and not charge extra afterwards, $90 more than expected on a two day rental is robbery.
Pros: Super convenient to pick up and drop off (at different locations)
Cons: I was not given the type of car I requested, though i enjoyed the one i got (kia soul)
Cons: Customer service was lacking. Energy was low in the office. The employees were stressed about the computer system. The car wasn’t ready to go when I got there.
This is a joke
Pros: There was nothing
Cons: I reserved a vehicle online, the reservation confirmed the vehicle was at the location I needed so I thought OK everything is going work out. I called the budget location that I was going to be picking the vehicle up from that’s were things took a turn. The guy could barely speak English the vehicle that I reserved was not there. And it was not going to be there for three or four days. I could get no clear answers. The guy basically said that he cannot help me even though had a reservation. Huh... great So I called Avis, quick easy everything worked out I would recommend renting from Avis if you are ever in New Jerse.
Cons: I was charge $25 in Boston for returning the car earlier ?!?!?!? I will be disputing this charge as soon as I'm back in Jersey City. I made reservation to pick up the car around 9:00 am and to return next day around 4:00 am and that exactly when I return the car. I was told that because reservation was made for a full day by the Budget office in Jersey City from 11:00 am(when I came to pick up the car) till 11:00am there is a fee for returning CAR EARLY - I have never experience to be charged because I return a car earlier. The funny thing is that I repeated 3 times in Jersey City office that I would be returning the car by 4:00 and don't need till 11:00 am and they repeated 3 times that this was just formality and I could return the car whenever I wish to.
Cons: The car was much smaller than what I had reserved online.
Pros: In and out quickly, courteous and professional staff
5 minute walk from the PATH train. Owner/operator was great!
Pros: Everything. Short wait time. Very nice, friendly staff. Great, clean car. Bill was exactly as expected.
Cons: Some expanded hours at the drop-off location or perhaps an after-hours drop-off option would have made life a lot easier. Aside from that, everything was terrific.
Pros: the staff at the pick up point were really helpful - there had been a mix up about pick up and drop off sites and they sorted it really quickly. the first car had a crack in the windscreen - which we pointed out before we took the car - and it was changed with no problem at all. We had to wait about 10 minutes whilst they got a replacement car ready for us. Great service and such friendly staff - we will be back again. They now need to release the deposit held on my credit card!
Location closed at time of pick-up
Cons: The pick-up time was the same time as the location closed, but this was not communicated at the time of booking. Thankfully I called to say I was running late, and saved myself a trip to the rental center. I had to reschedule my car for the following day.
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Budget in Jersey City.
Budget has 2 rental locations in Jersey City. Take a look at our Budget rental location map to find the best rental cars near you.
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