Book Alamo car rentals in Lihue

Lihue, Kaua'i, HI, United States
24 Aug — 31 Aug
Same drop-off
Lihue, Kaua'i, HI, United States
Wed 24.08
Noon
Wed 31.08
Noon
Driver's age:

Pros

"Easy drop off, ."(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
" was not entirely clean"(in 2541 reviews)
"they had no s available!"(in 2541 reviews)

Reviews for Alamo in Lihue

Overall Rating9.1 ExcellentBased on 152 reviews
Cleanliness
8.9
Comfort
9.2
Overall
9.1
Pick-up/Drop-off
9.2
Value for money
8.8

Recent reviews

Traveler rating
73
7
2
3
0
Find reviews that mention:
8.0
Friendly staff and efficient pick-up and drop-off. The vehicle was not thoroughly cleaned with sand on the seats and floors, a deteriorated rear wiper blade and smearing on the inside of the windshield.Reviewed 2022 Mar 03
review fromkayak
10.0
Convenient and efficient.Reviewed 2022 Feb 12
review fromkayak
8.0
The car was available and worked great the whole trip. However, it took a very long time to check in, find a car and leave when we picked up. I was not picky at all. The car they decided to give me changed 3 times before I could leave. Then it turned out that the person who sent me off with the car didn’t complete the paperwork properly, so I had to wait in the office for someone to fix it and print me a receipt. Not the end of the world, but not the smoothest experience I’ve had, by far.Reviewed 2022 Jan 09
review fromkayak
10.0
Fast and easyReviewed 2022 Jan 05
review fromkayak
10.0
AlohaReviewed 2021 Dec 07
review fromkayak
10.0
Quick pick up and drop off!Reviewed 2021 Nov 11
review fromkayak
10.0
Better car options for the deals. Our car service light came on. Little nerve racking, not no issues. The people make the difference here. Handling COVID well.Reviewed 2021 Nov 03
review fromkayak
10.0
Easy rental. Clean car. Convenient.Reviewed 2021 Oct 30
review fromkayak
8.0
The check in/out employees were very friendly. The car interior was dirty with a layer of dust over everything, and the floors were poorly vacuumed.Reviewed 2021 Oct 25
review fromkayak
4.0
When I went to pick up the car at the Lihue Airport on Kauai on Sunday October 10th at 1:30 PM HST, the Alamo staff screwed up the contract three times. They first failed too hand me a written contract before sending me to find the car. Then, they took 20 minutes to come up with a contract with $1,877 estimated total charges, which was roughly $500 higher than the correct total of $1,344 based on the reservation I had made on line at Alamo{s website over a month earlier. After I pointed out the error, they took another 20 minutes to produce a contract showing $2,880 estimated total charges! I then asked the Alamo staff to let me speak to their manager. He acknowledged the series of errors and apologized for the long delay, and took another 15 minutes to produce a contract with $1,366 in estimated total charges. By that point, my family and I had been sitting in the car at the exit gate. A few hours later,I discovered that they had put both a $2,880 and a $1,877 pending charge on my credit card. When I attempted to call several times between 3:30 and 4 PM for an explanation, I was unable to have my calls answered by a live person rather than recordings, none of which provided an option to talk to someone about a billing issue. I finally reached someone at Alamo{s national 800 numbers, who promised to have an answer from a live person at Alamo{s airport se tal office call me in the morning. The person who called me understood the problem but explained that the $2,880 pending charge had been removed, but said he couldn’t correct the other $1,877 pending charge without deleting the old contract and creating a new one. I had him confirm that he had put a note in your system about the error, and guaranteed that I would not be charged more than $1,344 as long as I returned the car on time without any damage. About 24 hours later, both pending charges had been removed from my credit card, and I was indeed charged only $1,344 when I returned the car at approximately 10:15 AM on Sunday October 20th. Although everything worked out in the end, I am still dumbfounded by the inability of the seemingly completely inexperienced and incompetent Alamo staff at Lihue Airport that day (except for the manager) to produce a contract that was correct and conformed to the reservationI had made on-line over a month earlier.Reviewed 2021 Oct 21
review fromkayak
10.0
The pick-up and drop-off was very easy. The staff was friendly, and so far, I have not seen any surprise charges. Although I wish the full price were cheaper, it was the cheapest option I had found in Lihue. Will definitely use Alamo again!Reviewed 2021 Oct 12
review fromkayak
10.0
The front desk gentleman that helped us was so very helpful and so efficient helping us find the best value for our trip! I wish I knew his name but he went above and beyond to give us a great fast experience!Reviewed 2021 Oct 02
review fromkayak

Where can I find Alamo car rentals in Lihue?

3276 Hoolimalima Pl, Alamo car rentals

Address

3276 Hoolimalima Pl

Hours

Tuesday06:00 - 22:45
Saturday06:00 - 22:45
Wednesday06:00 - 22:45
Thursday06:00 - 22:45
Friday06:00 - 22:45
Monday06:00 - 22:45
Sunday06:00 - 22:45

Phone

+1 844 914 1551

Good to know

Most popular location

3276 Hoolimalima Pl

Most popular car type

Economy

Top tips for renting a car from Alamo in Lihue

  • Economy rental cars from Alamo in Lihue are around 41% cheaper than other car types, on average

FAQs about renting a car from Alamo in Lihue