Book Hertz car rentals in Lihue

Reviews for Hertz in Lihue

Recent reviews

Traveler rating

Wonderful

18

Very good

13

Good

7

Okay

11

Fair

7

Mediocre

0

Poor

20

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car was cleangreat experience

pick up the carlocation was closed

car availablewrong location

rented a carcar was dirty

friendly staffcredit card

customer servicenever rent

pick up and drop

10.0

It needs to be stated that this is a SMALL office within the resort. The address maps out to the resort that this Hertz is inside of, nothing in the confirmation informs of this. It’s referred to as the “Downtown Lihue Hertz” and that it isn’t at the airport. I did not expect to pick up car at a resort. Was very confusing. Everything else was great.Reviewed 2023 Jan 24

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10.0

Staff was very helpful & friendly. Location not far from the Lihue Airport so need to Uber or Left to offsite location - no shuttle. Car was great & would use again.Reviewed 2023 Jan 24

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4.0

Had difficulty picking up the car. The pick up location which was other than the airport was canceled at the last minute via VM. I was told to pick up at the car rental location at the airport now. They kinda gave me the run around. I think I'll rent a car directly from the car rental company next time.Reviewed 2023 Jan 16

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4.0

Took two hours to get a rental car…their system for assigning cars and arranging insurance was slower than any other rental car company we have used.Reviewed 2022 Dec 20

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2.0

my reservation got cancelledReviewed 2022 Dec 18

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8.0

The rental location is really convenient if you are staying at Kauai Beach Resort, because that is where the rental office is located. We found this rental location on Kayak and thought it was located at the airport in Lihue. Luckily for us, we were staying at the KBR. We did have to take a $20 dollar cab each way. So the deals that were close in price (less than the $40 difference in Airport location vs off-site), are the ones we would have chosen.Reviewed 2022 Nov 19

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8.0

Beams on the car were weak! Footbreak was oldfashioned.Reviewed 2022 Nov 18

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4.0

Car was picked up at a resort located 3 miles from airport--Hertz office, but no transportation was provided. We had to pay to get there. $44 each way (3-miles from LIH) or pay $150 drop-off fee. This was not disclosed at time of online reservation. Car was not clean and seemed old. Did not have opportunity to discuss with rental rep. as they were busy with another customer. Additional fees/taxes were added, even though this was a PRE-PAID rental that INCLUDED TAXES.Reviewed 2022 Nov 07

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4.0

Like: Nothing. The one person there was not helpful in any way!Reviewed 2022 Nov 02

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2.0

I have never been assigned such an old and poorly maintained car. The car was out of windshield washer fluid which turned to be not safe when we happened to need it. I was expecting a better car from a tier1 car rental company like Hertz, very disappointing.Reviewed 2022 Oct 24

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10.0

Carpet could have been a bit cleanerReviewed 2022 Sep 22

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10.0

Need to clean their cars a bit better as inside of windshield was filthy. But they did upgrade me at no extra cost which was nice!Reviewed 2022 Jul 25

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• What is the most popular rental car from Hertz in Lihue?

  Standard (Toyota Prius or similar) is the most frequently booked rental car type from Hertz in Lihue.

• How many car rental locations does Hertz have in Lihue?

  Hertz has 2 rental locations in Lihue. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Lihue airport (LIH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lihue airport (LIH)?

  Yes