Book Budget car rentals in Lihue

Reviews for Budget in Lihue

Recent reviews

Traveler rating

Excellent

34

Good

12

Okay

9

Mediocre

19

Poor

3

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2.0

The pick up agent was amazing, but the drop off agent charged us for 13 gallons of gas when we only had it for less than 48 hours AND returned the tank full.Reviewed 2022 Jul 10

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4.0

One& a half hour wait in hot sun at pick up.Reviewed 2022 Jul 01

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8.0

Car was great pick up was great. Only issue was when I called customer service regarding drop off. They told me there was no option to drop off the car before 6 am. Basically they were reading the website. They were wrong of course but could use better training. I asked if they had an after hours drop box he said no. You have to wait until it opens to drop off the car. It was ridiculous.Reviewed 2022 Jun 27

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8.0

Pick up was ridiculous. No problem with staff at all, it just takes way to long. An hour and a half to pick up a car? There must be a way to streamline the process. To be fair, we’ve experienced the same with most of the other rental companies at LIH airport. Staff are always nice but, the whole process just takes forever.Reviewed 2022 Jun 25

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2.0

Expect to wait 2 hours or more to get your vehicle.Reviewed 2022 Jun 20

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2.0

Really long wait to get car. Only 2 people working for 30-40 customers. Car had mechanical issues. Never again using Budget!!!!!!Reviewed 2022 Jun 14

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2.0

The pickup was horrendous. It took over 2 hours to get to the agent, 20 minutes to complete forms that I had filled out online, and another 40 minutes to have the car brought around. I will never use Budget again unless it is a life or death situation.Reviewed 2022 Jun 12

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6.0

Extremely long wait when picking up car. Well over an hour wait. Very long lines and only 2 agents present. The drop off was extremely easyReviewed 2022 May 17

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2.0

Two hour queue to collect car. Overworked counter staff. Branch opening is posted as 6am, though staff are there at 5am. Other drivers had left their vehicles blocking drop off gate overnight. The car was reasonable, although pretty dinged up. Overall experience was disappointing.Reviewed 2022 Apr 12

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4.0

Did not get the car that was reserved and drop off process was very slow. The shuttles took forever to comeReviewed 2022 Mar 21

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6.0

Drop off was quick and convienent but picking up was very slow and added insurance was way to highReviewed 2022 Mar 13

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4.0

Budget and Dollar share one car rental building. All other rental agencies had little or no traffic, Budget had a massive number meaning it took until the third shuttle until I was able to squeeze onto a the bus to the car rental counter, with 10 minutes between shuttles. Once there, there was another 45 minute wait in line to get a car. By the time I got there they told me they no longer had any full size cars remaining and tried to give me a minivan instead, which I did not want. Was eventually able to get a free upgrade to an SUV but it took the agent a lot of calling around to line that up. Felt like the hassles with Budget were not worth the few dollars I saved and wish I'd gone elsewhere.Reviewed 2022 Mar 01

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• 5.5 /10Hertz Car Rentals at Lihue
• 5.3 /10Thrifty Car Rentals at Lihue
• 9.1 /10Alamo Car Rentals at Lihue
• 8.7 /10Enterprise Car Rentals at Lihue
• 5.2 /10Dollar Car Rentals at Lihue
• 10 /10Economy Rent a Car Car Rentals at Lihue

• What is the most popular rental car from Budget in Lihue?

  Mini (Class Minivan or similar) is the most frequently booked rental car type from Budget in Lihue.

• How many car rental locations does Budget have in Lihue?

  Budget has 1 rental location in Lihue. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Lihue airport (LIH)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Lihue airport (LIH)?

  Yes