Book Payless car rentals in Lihue

Reviews for Payless in Lihue

Recent reviews

Traveler rating

Wonderful

19

Very good

7

Good

4

Okay

4

Fair

3

Mediocre

0

Poor

15

Find reviews that mention:

car was cleangreat price

car availablegreat value

get the carcar was dirty

friendly staffsaid they would

customer service

10.0

Picking up at Lihue Airport is slow as molasses, for every car rental company. The lines are sooo long! But once we got our car, everything was great. And we saved quite a bit of money compared to Hertz or Avis.Reviewed 2022 Nov 21

review from

10.0

Working with Payless was very easy, efficient and got me on my way in a short period of time. Had a small snafu at first but was handled very professionally and timely. I interacted with two of the rental clerks at pickup and both were courteous, helpful and willing to make sure we were satisfied. Sometimes, during the stress of travel, we forget that there are processes that must be attended to. A little patience and courtesy goes a long way in smoothing these out. I would rent from Payless again.Reviewed 2022 Nov 14

review from

2.0

Take an hour and fifteen minutes to get a car. First, a 45-minute wait in line and then the another 30 minutes to bring it from another lot and clean it.Reviewed 2022 Oct 06

review from

2.0

Unfortunately the amount of characters allowed will not constitute enough to give an accurate assessment of the horrible experience at Payless car rental. In short, IT WAS HELL! It appeared extremely overbooked and extremely understaffedReviewed 2022 Sep 11

review from

10.0

Everything was convenientReviewed 2022 Sep 08

review from

2.0

3 hour wait to get the car. Had a leak in the back right tire I had to fill a few times. Drop off was chaos. They are severely understaffed but taking reservations as if they are fully operational. Cost us a half a day of our vacationReviewed 2022 May 21

review from

2.0

It was the worst experience I’ve ever had renting a car! Never will I use Payless again! Nor Avis or Budget!Reviewed 2022 Mar 29

review from

10.0

Everything was great! I forgot to fill the gas tank and they were very fair in settling with me… would highly recommend!!Reviewed 2022 Jan 05

review from

2.0

Please call me - kayak booked me at the wrong provider and I did not pick up. Horrible service. I said I needed at the Sheraton and it made a reservation at the airport. 917-863-8947Reviewed 2021 Dec 25

review from

5.9

The wait to get the car was very long and hot. The car we got was filthy, with windows that would not stay clean due to the gross windshield wipers. The streaks made for very unsafe driving at times. On the plus side, my agent was the friendliest, most amazing person who seemed to make everything okay. I think he name was Alila.Reviewed 2021 Aug 22

review from

1.9

It was a crazy experience! They couldn’t find keys to cars, other cars were out of service. They didn’t have any cars available in my category (even though my reservation was made months before). They offered me a larger vehicle (Chrysler 300) that was a gas guzzler & it wasn’t clean. But I have to say it was comfortable & had a lot of power.Reviewed 2021 Aug 07

review from

1.9

Had to wait over an hour to do paperworkReviewed 2021 Aug 04

review from

More

• 5.9 /10Avis Car Rentals at Lihue
• 5.9 /10Budget Car Rentals at Lihue
• 5.7 /10Hertz Car Rentals at Lihue
• 5.6 /10Advantage Car Rentals at Lihue
• 6.7 /10Thrifty Car Rentals at Lihue
• 9.1 /10Alamo Car Rentals at Lihue
• 9.0 /10Enterprise Car Rentals at Lihue
• 5.8 /10Dollar Car Rentals at Lihue
• 7.6 /10Economy Rent a Car Car Rentals at Lihue

• What is the most popular rental car from Payless in Lihue?

  Standard (Toyota Prius or similar) is the most frequently booked rental car type from Payless in Lihue.

• How many car rental locations does Payless have in Lihue?

  Payless has 1 rental location in Lihue. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Lihue airport (LIH)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Lihue airport (LIH)?

  Yes