Guest reviews
Overall rating
7.9
Good
Based on 23 reviews
Cleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
7.8
Value for money
7.8
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
4
6
2
1
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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10.0
Pros: The check in cashier was super sweet. Had lots of great travel advice, understood that we were tired from our flight and gave top notch customer service.
review from
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4.0
Pros: First car needed maintenance. They should have known this. The battery died in the parking lot.
Cons: Car might have worked.
review from
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8.0
Cons: Rental car pick up had a very long line
review from
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10.0
Pros: Is was easy to get and return
Cons: They were super
review from
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8.0
Double price when cruise ship arrives.
Pros: Car was clean and nice full of fuel and ready to go. Process was fast and easy. Service and car were great, no complaints.
Cons: When I priced out the same car the day before it was half as much. My fault for not reserving it then I guess. I just don’t like price gouging. Even under the guise of supply and demand.
review from
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4.8
I do not recommend Avis in Lihue
Pros: Car was very comfortable and had no issues with operations.
Cons: Pick up and drop off was chaotic, customer service was very poor. Picking up the car took an hour because of long lines and slow service. It was clear they were backed up and did not have enough vehicles clean and ready to rent. Drop off was also poor, the return area was poorly marked and the attendant did nohad promptly acknowledge us or assist in directing us for our return.
review from
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7.6
Pick up slow, drop off excellent!
Pros: The drop off
Cons: The pick up was slow and arduous
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8.0
Pros: Good value.
Cons: Not the best customer service I've experienced at check-in.
review from
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5.2
Cons: Inside of car was very dirty.
review from
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7.2
Vehicle problems
Pros: Upgrade from full-size to SUV was appreciated.
Cons: Ford Escape is not a decent vehicle in any case, but mine came with extremely loud road noise from tires, an immediate notice that it was time for an oil change, and another notice that the windshield washer fluid was low.
review from
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9.2
Convertibles in Kauai
Pros: New car loaded with options drop off was fast
Cons: too long to get car
review from
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2.0
Cons: They lied about the car description then overcharged me for another vehicle. I will NEVER rent from AVIS again.
review from
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Where can I find Avis car rentals in Lihue?
Top tips for renting a car from Avis in Lihue
- Intermediate rental cars from Avis in Lihue are around 21% cheaper than other car types, on average
FAQs about renting a car from Avis in Lihue
What is the most popular rental car from Avis in Lihue?
How many car rental locations does Avis have in Lihue?
Does Avis have a car rental location at the airport: Lihue airport (LIH)?
Does Avis offer shuttle or airport pick-up services from Lihue airport (LIH)?
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