Pros: The check in cashier was super sweet. Had lots of great travel advice, understood that we were tired from our flight and gave top notch customer service.
Pros: First car needed maintenance. They should have known this. The battery died in the parking lot.
Cons: Car might have worked.
Cons: Rental car pick up had a very long line
Pros: Is was easy to get and return
Cons: They were super
Double price when cruise ship arrives.
Pros: Car was clean and nice full of fuel and ready to go. Process was fast and easy. Service and car were great, no complaints.
Cons: When I priced out the same car the day before it was half as much. My fault for not reserving it then I guess. I just don’t like price gouging. Even under the guise of supply and demand.
I do not recommend Avis in Lihue
Pros: Car was very comfortable and had no issues with operations.
Cons: Pick up and drop off was chaotic, customer service was very poor. Picking up the car took an hour because of long lines and slow service. It was clear they were backed up and did not have enough vehicles clean and ready to rent. Drop off was also poor, the return area was poorly marked and the attendant did nohad promptly acknowledge us or assist in directing us for our return.
Pick up slow, drop off excellent!
Pros: The drop off
Cons: The pick up was slow and arduous
Pros: Good value.
Cons: Not the best customer service I've experienced at check-in.
Cons: Inside of car was very dirty.
Pros: Upgrade from full-size to SUV was appreciated.
Cons: Ford Escape is not a decent vehicle in any case, but mine came with extremely loud road noise from tires, an immediate notice that it was time for an oil change, and another notice that the windshield washer fluid was low.
Convertibles in Kauai
Pros: New car loaded with options drop off was fast
Cons: too long to get car
Cons: They lied about the car description then overcharged me for another vehicle. I will NEVER rent from AVIS again.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Avis in Lihue.
Avis has 1 rental location in Lihue. Take a look at our Avis rental location map to find the best rental cars near you.