Book Alamo car rentals in Rockford

Reviews for Alamo in Rockford

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car was cleangreat service

4.0

Pros:The stag at the desk was extremely helpful and the work space was clean and tidy.Cons:You need to accept Debit Cards for payment. Being financially responsible and not putting things on Credit should not hinder a person from renting a car. They wouldn’t allow me to use a family members card either because it wasn’t mine or my husbands. I won’t be using Alamo until this is resolved.Reviewed 2019 Mar 08

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6.0

Staff was outstanding but...Pros:Employees on both ends were great period friendly and informative. Car was cleanCons:Car was not ready. Windshield was chipped, brakes were grabbyReviewed 2018 Aug 17

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2.0

Cons:they did NOT have the car! what's the point of a reservation!Reviewed 2017 Dec 30

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7.6

OverbookedPros:They overbooked and instead of the car I reserved, I had to drive three kids and all our luggage out of state in a truck. They did comp our gas and give us a discount which was nice of them and I was thankful for the 4 wheel drive once it snowed. I think better inventory checking is needed though.Reviewed 2017 Dec 27

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2.0

There is no after hours pick up like the website suggests.Cons:Counter closes at 2pm on Weekends. There is no way for after hours pick up to happen.Reviewed 2017 Apr 17

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10.0

Customer service rep at the airport was awesomePros:I had to wait in line for awhile to get my rental car. I really did not think my wait was unacceptable as I could see the service rep was just very busy helping others ahead of me in line. Anyway, she gave me an upgrade in my vehicle due to the time I had to wait. Very considerate, will make me choose Alamo again in the future.Reviewed 2016 Sep 27

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• What is the most popular rental car from Alamo in Rockford?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Alamo in Rockford.

• How many car rental locations does Alamo have in Rockford?

  Alamo has 1 rental location in Rockford. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes