Book Budget car rentals in Rockford

Rockford, IL, United States
19 Aug — 26 Aug
Same drop-off
Rockford, IL, United States
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
"Great price, very ."(in 3750 reviews)
" and fast."(in 1394 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Will Budget again."(in 252 reviews)

Reviews for Budget in Rockford

Overall Rating6.7 GoodBased on 19 reviews
Cleanliness
6.5
Comfort
6.4
Overall
6.6
Pick-up/Drop-off
6.4
Value for money
6.5

Recent reviews

Traveler rating
3
2
1
4
0
Find reviews that mention:
10.0
Great car clean and nice to driveReviewed 2022 Mar 06
review fromkayak
2.0
After reserving the vehicle, I was called and told that they had no vehicles available that day. The staff was courteous but ultimately the system for a same day reservation did not work for me.Reviewed 2022 Jan 19
review fromkayak
10.0
The car I asked for was not available, so we got a much better vehicle for the same price. It was great!Reviewed 2021 Oct 05
review fromkayak
6.0
Pros:Typical rentals car placeCons:They ran my credit; all to tell me I couldn’t get the car. I’ve rented in several cities and rarely ever need a credit check to rent a car. Never againReviewed 2021 Apr 21
review fromkayak
2.0
Pros:NothingCons:They called me the next morning and told me they did not have a rental for me. So maybe check your inventory before letting someone book a vehicle.Reviewed 2020 May 27
review fromkayak
3.2
Got wrong type of car rental, agent misleadingCons:Reserved a premium sUV (Suburban) as traveling with 4 adults and 3 children in car seats. Was given a full size suv (Tahoe) even though the same agent called 3 days to confirm asking if I needed a suburban premium suv. At gate when I tried to add my dad as a driver agent said he’d waive charge. Then handed me keys and said the Tahoe was all ready. When I said I didn’t want a Tahoe as my strolled doesn’t fit in back with our 7 passengers and luggage he said that was all available at site. Offered a second vehicle to rent which we didn’t want as I already paid for and reserved a suburban. I had to call national customer service who’s only solution was for ME to drive 1hr+ away to exchange car! Then offered to refund only $50 for mishap. I had paid $66 more for premium rental so demanded at least that back. I won’t be renting from Budget again if they cannot provide rentals they advertise as available.Reviewed 2018 Oct 22
review fromkayak
2.0
What is the point of a reservation?Pros:NothingCons:I made reservations weeks in advance. Was called an hour before I was to pick up the car and was told there wasn't one available.Reviewed 2017 Jun 26
review fromkayak
8.0
Pros:Very kind customer service person. Upgrade without charge! :)Cons:It was not really cleanReviewed 2017 May 16
review fromkayak
5.2
Pros:new car and nice bluish color; easy to pick up car and drop off car (except NO drop off sign that says Budget-I had to park and walk in to ask where to park the car). I'm not happy to spend $100 a day to rent car but it was the cheapest price available so happy about that.Cons:ALL DIRTY WINDOWS, inside perfume smell was annoying, drop off guy had lack of communication and charged wrong credit card becuz he didn't ask me-he assumed I wanted same card charged. I expected he would ask for my charge card and my signature. He credited my account and took a different card but I did not want a charge and a credit on that card. Then the words he used seemed he was blaming ME. He was Not very apologetic at all. Plus he was RUDE to the people behind us when we left the counter.Reviewed 2017 Feb 23
review fromkayak
6.8
Pros:The dropoff was quick.Cons:The rep in Rockford Il tried to hardsell double coverage collision coverage and even though we had purchased collision coverage/travel insurance through Allianz on the online aggregator we used. He had to redo the contract 2 times because of the excessive add ons that Budget attempted to add. Rep was very slow and tried to distract me with chatter. Car was late and rep said that he tried to call us while we were en route to pick up to tell us the car was late. Although we were picking up the car in Rockford he called NJ.Reviewed 2016 Apr 02
review fromkayak

Where can I find Budget car rentals in Rockford?

7396 N Cherryvale Mall Dr, Budget car rentals

Address

7396 N Cherryvale Mall Dr

Hours

Saturday09:00 - 13:00
Wednesday08:00 - 18:00
Tuesday08:00 - 18:00
Friday08:00 - 18:00
Sunday09:00 - 13:00
Thursday08:00 - 18:00
Monday08:00 - 18:00

Phone

+1 815 332 9820

Address

2 Airport Circle

Hours

Saturday08:00 - 18:00
Wednesday08:00 - 18:00
Tuesday08:00 - 18:00
Friday08:00 - 18:00
Sunday08:00 - 18:00
Thursday08:00 - 18:00
Monday08:00 - 18:00

Phone

+1 815 962 9415

Good to know

Most popular location

7396 N Cherryvale Mall Dr

Most popular car type

Economy

Top tips for renting a car from Budget in Rockford

  • Economy rental cars from Budget in Rockford are around 18% cheaper than other car types, on average

FAQs about renting a car from Budget in Rockford