Cons: The prices are ridiculous due to the extreme deposit for the vehicle.
Pros: They cancelled my reservation!! They said they are over booked and have no cars available
Pros: Decent vehicle
Cons: Vehicle was dirty inside.
Cons: Drop off parking lot was not well marked for specific rental company. The lot was exposed to bad weather and was icy when I arrived. The walk to the main entrance was challenging.
Pros: Pickup and drop off were both quick and easy
Cons: Car squeeked when ac/heat was on. Slight annoyance, no impact on the car though
Pros: Easy drop off. Good car choice.
Cons: Cleanliness of the car wasn't very good. Long pick up process.
Cons: Car was junk. We will never buy a Nissan Kicks!
Cons: Everything was great!
They try to hurt you
Pros: Nothing
Cons: They would not let me rent because i had an out of state license, my debit card was not godd enough and wanted a credit card because of the out of state license. Total inconvenience, since i do not have a credit card, so they just said screw you.
Almost perfect
Pros: People were friendly courteous and efficient
Cons: There was confusion on wheee the car was and I had to walk a ways to find the lot and car. Would have been better if they could have brought the car to me.
No radio, Wiper blade Shredded
Pros: Able to drop off vehicle after hours without being charged extra.
Cons: Vehicle radio/entertainment system did not work/turn on. Passenger side wiper blade was shredded and useless.
Forced to cancel
Pros: Nothing
Cons: Got there and the van was nowhere to be seen. It was enroute to another location to then be brought over. Estimated delay of 3 hours, which would ruin our plans for a 4-day trip. Canceled and drove our own two cars - exactly what we were trying to avoid.
Enterprise has 3 rental locations in Rockford. Take a look at our Enterprise rental location map to find the best rental cars near you.
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