Rockford car rentals

Rockford car rentals

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Rockford, IL, United States
1 Feb — 8 Feb
Same drop-off
Rockford, IL, United States
Tue 01.02
Noon
Tue 08.02
Noon
Driver's age:

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Rockford car rental information

Pick-up locationRockford
Rental locations13
Airport locations8

Rockford car rental reviews and directory

Rated #1
Hertz
Best rated
6.7 Good (45 reviews)
2 locations in Rockford
Hertz
Locations in Rockford
  • 6.8
  • 7.1
  • 6.5
  • 6.6
  • 7
Recent reviews
5.9 Okay2021 Sep 17
It was ok. Not very friendly people working there. Our flight was delayed leaving DFW, so we got to O'Hare late, and then had to take the bus. By the time we got to Rockford, Hertz was closed. We couldn't get the car until the following day.
7.9 Good2021 Aug 28
Clean office; understaffed. No place to park my old car; i had to pay to park it & walk 1/4 mile back to hertz. Employees helpful as possible when it was understaffed. Car was clean& well maintained
1.9 Horrible2021 Jul 14
Hertz canceled my reservation. They said their system overbooked and there was no vehicle available for me. I'm very disappointed in their service.
10.0 Excellent2021 May 16
Staff was very friendly and accommodating, fast and easy pick up.
2.0 Mediocre2021 Feb 27
They were very quick at pickup so I didn't have to spend too much time waiting for a car.Hidden fees. My pickup and drop off times were 5pm. The store charged me for an extra hour when I arrived at 4:35pm. I returned the car in- store a few minutes before 5pm but I was charged an hour late fee even though the store closes at 5?
8.0 Excellent2021 Jan 30
Kind of car
10.0 Excellent2020 Dec 08
After picking up the vehicle I found that it was not thoroughly cleaned which means it probably was not sanitized. There was food in the back floorboard, change in the cup holder, and other people's masks under the seats
2.0 Mediocre2020 Dec 06
No staff was rude. Car was filthy. Place was closed an hour earlier than it was so suppose to.
4.0 Okay2020 Nov 29
We had a confirmation to pick up at 12:00. We got there at 12:02, the facility was closed. We went back the next day to pick it up, the employee said maybe 2 words to my husband.
2.0 Mediocre2020 Sep 26
No cars available
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Rated #2
National
9.6 Excellent (1 review)
1 location in Rockford
National
Locations in Rockford
  • 8
  • 10
  • 10
  • 10
  • 10
Recent reviews
9.6 Excellent2018 Jan 18
CleanlinessThe car was dirty. The Clerk did apologize saying due to the frigid conditions they did not was the vehicle because the doors may freeze shut.
Rated #3
Enterprise
7.7 Good (22 reviews)
3 locations in Rockford
Enterprise
Locations in Rockford
  • 7.6
  • 7.9
  • 7.7
  • 7.8
  • 7.6
Recent reviews
8.0 Excellent2021 Feb 26
The prices are ridiculous due to the extreme deposit for the vehicle.
2.0 Mediocre2021 Jan 07
They cancelled my reservation!! They said they are over booked and have no cars available
4.0 Okay2021 Jan 07
Decent vehicleVehicle was dirty inside.
8.0 Excellent2020 Dec 31
Drop off parking lot was not well marked for specific rental company. The lot was exposed to bad weather and was icy when I arrived. The walk to the main entrance was challenging.
10.0 Excellent2020 Dec 05
Pickup and drop off were both quick and easyCar squeeked when ac/heat was on. Slight annoyance, no impact on the car though
7.6 Good2020 Nov 02
Easy drop off. Good car choice.Cleanliness of the car wasn't very good. Long pick up process.
5.6 Okay2020 Jul 13
Car was junk. We will never buy a Nissan Kicks!
10.0 Excellent2020 Jul 06
Everything was great!
2.0 Mediocre2018 Nov 15
They try to hurt youNothingThey would not let me rent because i had an out of state license, my debit card was not godd enough and wanted a credit card because of the out of state license. Total inconvenience, since i do not have a credit card, so they just said screw you.
9.2 Excellent2018 Oct 10
Almost perfectPeople were friendly courteous and efficientThere was confusion on wheee the car was and I had to walk a ways to find the lot and car. Would have been better if they could have brought the car to me.
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Rated #4
Avis
7.6 Good (6 reviews)
2 locations in Rockford
Avis
Locations in Rockford
  • 8.3
  • 7.6
  • 7.3
  • 7.3
  • 7.6
Recent reviews
3.6 Mediocre2020 Jul 15
Rockford airport Avis personnel don’t care about customers. Allegiant airlines moved my flight to come in at 8pm. Avis employees would not stay or come in so I could pick up a rental car. Unacceptable and unprofessional. Avis doesn’t care !!!!!Had an employee stay allowing Me to rent / pick up a car.
10.0 Excellent2019 Jul 06
Easy process; great car
4.8 Okay2017 Oct 24
Poor quality controlPriceThe left turn signal did not work, I think it was a bad bulb. Every time we made a left the turn signal sound would be very rapid.
10.0 Excellent2016 Sep 20
friendly, courteous service
Rated #5
Alamo
7.6 Good (12 reviews)
1 location in Rockford
Alamo
Locations in Rockford
  • 8.3
  • 7.6
  • 7.5
  • 7.3
  • 7.3
Recent reviews
4.0 Okay2019 Mar 08
The stag at the desk was extremely helpful and the work space was clean and tidy.You need to accept Debit Cards for payment. Being financially responsible and not putting things on Credit should not hinder a person from renting a car. They wouldn’t allow me to use a family members card either because it wasn’t mine or my husbands. I won’t be using Alamo until this is resolved.
6.0 Good2018 Aug 17
Staff was outstanding but...Employees on both ends were great period friendly and informative. Car was cleanCar was not ready. Windshield was chipped, brakes were grabby
2.0 Mediocre2017 Dec 30
they did NOT have the car! what's the point of a reservation!
7.6 Good2017 Dec 27
OverbookedThey overbooked and instead of the car I reserved, I had to drive three kids and all our luggage out of state in a truck. They did comp our gas and give us a discount which was nice of them and I was thankful for the 4 wheel drive once it snowed. I think better inventory checking is needed though.
2.0 Mediocre2017 Apr 17
There is no after hours pick up like the website suggests.Counter closes at 2pm on Weekends. There is no way for after hours pick up to happen.
10.0 Excellent2016 Sep 27
Customer service rep at the airport was awesomeI had to wait in line for awhile to get my rental car. I really did not think my wait was unacceptable as I could see the service rep was just very busy helping others ahead of me in line. Anyway, she gave me an upgrade in my vehicle due to the time I had to wait. Very considerate, will make me choose Alamo again in the future.
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Rated #6
Budget
6.5 Good (18 reviews)
2 locations in Rockford
Budget
Locations in Rockford
  • 6.4
  • 6.3
  • 6.4
  • 6.3
  • 6.4
Recent reviews
2.0 Mediocre2022 Jan 19
After reserving the vehicle, I was called and told that they had no vehicles available that day. The staff was courteous but ultimately the system for a same day reservation did not work for me.
10.0 Excellent2021 Oct 05
The car I asked for was not available, so we got a much better vehicle for the same price. It was great!
6.0 Good2021 Apr 21
Typical rentals car placeThey ran my credit; all to tell me I couldn’t get the car. I’ve rented in several cities and rarely ever need a credit check to rent a car. Never again
2.0 Mediocre2020 May 27
NothingThey called me the next morning and told me they did not have a rental for me. So maybe check your inventory before letting someone book a vehicle.
3.2 Mediocre2018 Oct 22
Got wrong type of car rental, agent misleadingReserved a premium sUV (Suburban) as traveling with 4 adults and 3 children in car seats. Was given a full size suv (Tahoe) even though the same agent called 3 days to confirm asking if I needed a suburban premium suv. At gate when I tried to add my dad as a driver agent said he’d waive charge. Then handed me keys and said the Tahoe was all ready. When I said I didn’t want a Tahoe as my strolled doesn’t fit in back with our 7 passengers and luggage he said that was all available at site. Offered a second vehicle to rent which we didn’t want as I already paid for and reserved a suburban. I had to call national customer service who’s only solution was for ME to drive 1hr+ away to exchange car! Then offered to refund only $50 for mishap. I had paid $66 more for premium rental so demanded at least that back. I won’t be renting from Budget again if they cannot provide rentals they advertise as available.
2.0 Mediocre2017 Jun 26
What is the point of a reservation?NothingI made reservations weeks in advance. Was called an hour before I was to pick up the car and was told there wasn't one available.
8.0 Excellent2017 May 16
Very kind customer service person. Upgrade without charge! :)It was not really clean
5.2 Okay2017 Feb 23
new car and nice bluish color; easy to pick up car and drop off car (except NO drop off sign that says Budget-I had to park and walk in to ask where to park the car). I'm not happy to spend $100 a day to rent car but it was the cheapest price available so happy about that.ALL DIRTY WINDOWS, inside perfume smell was annoying, drop off guy had lack of communication and charged wrong credit card becuz he didn't ask me-he assumed I wanted same card charged. I expected he would ask for my charge card and my signature. He credited my account and took a different card but I did not want a charge and a credit on that card. Then the words he used seemed he was blaming ME. He was Not very apologetic at all. Plus he was RUDE to the people behind us when we left the counter.
6.8 Good2016 Apr 02
The dropoff was quick.The rep in Rockford Il tried to hardsell double coverage collision coverage and even though we had purchased collision coverage/travel insurance through Allianz on the online aggregator we used. He had to redo the contract 2 times because of the excessive add ons that Budget attempted to add. Rep was very slow and tried to distract me with chatter. Car was late and rep said that he tried to call us while we were en route to pick up to tell us the car was late. Although we were picking up the car in Rockford he called NJ.
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Easirent
1 location in Rockford
Easirent
Locations in Rockford
Recent reviews
Sunnycars
1 location in Rockford
Sunnycars
Locations in Rockford
Recent reviews
104 travelers who rented a car in Rockford gave the car agency they used an average rating of 7.1

Car rental locations in or near Rockford

Good to know

Most popular car type

Full-size

When to book a rental car in Rockford

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Rockford

  • Rockford has several attractions for visitors, many of which are only accessible via car, such as the Rock Cut State Park. If you’re visiting the park with a rental car, you’re guaranteed ample cargo space for gear, as well as a place to lock up valuables while you explore the area. Another great advantage to having a car rental in Rockford is that you can take day trips to other major nearby cities, including Milwaukee, Wisconsin, which is less than a 2h drive to the northeast, and Chicago, which is also less than a 2h drive, but to the southeast.
  • There are a number of locations from which you can pick up your Rockford car rental, including Hertz on Walton St. and Budget on Hanson Ave. However, you’re most likely to pick up your rental at the Chicago Rockford International Airport (RFD). At the airport, there are rental desks for several brand-name companies, including National, Alamo and Avis. To locate the desks in the main terminal, just head to the left as you are exiting the building toward the main terminal parking lot—here, you can check in and receive directions to your vehicle. There are also rental car desks in a separate location to the east of the main terminal, so keep an eye out for airport signage directing you toward the desk for the specific company from which you’ve booked a car.
  • Like many larger cities in the U.S., you will find that you are sharing roadways with other types of vehicles, including motorcyclists and bicyclists—especially during the summer months. While driving here, you’ll want to be aware of your vehicle’s blind spots and keep your eyes open for these types of commuters. While driving downtown and close to the Rock River, you’ll also want to keep vigilant of pedestrians, since there are several bars and restaurants in this area and people may be crossing the roads at both marked and unmarked locations.
  • While in Rockford, if you have a flexible schedule, you’ll want to avoid rush hour traffic times, which are typically before and after the workday. You can expect traffic to increase in the morning between roughly 6:30am and 8:30am, then again between 4:30pm and 6:30pm.
  • Book your rental car in Rockford at least 1 week before your trip in order to get a below-average price
  • Full-size rental cars in Rockford are around 14% cheaper than other car types, on average

FAQs about renting a car in Rockford