Rockford car rentals

Search hundreds of travel sites at once for car rental deals in Rockford

Rockford, IL, United States4 Nov — 11 Nov
Same drop-off
Rockford, IL, United States
Wed 04.11
Wed 11.11

Rockford car rental information

Pick-up locationRockford
Rental locations13
Airport locations8

Rockford car rental reviews and directory

Rated #1
Hertz
Best rated
7 Good (35 reviews)
2 locations in Rockford
Hertz
Locations in Rockford
#2 Airport Circle+1 815 963 5318
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
7549 Walton Street+1 815 391 6238
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
  • 6.8
  • 7.1
  • 6.7
  • 7
  • 7.3
Recent reviews
2.0 Mediocre2020 Sep 26
Cons: No cars available
2.0 Mediocre2020 Aug 11
Pros: Never got the car because they wouldn’t give me oneCons: The staff was very unprofessional and rude
2.0 Mediocre2020 Jun 19
Pros: Nothing. I called the day before to confirm they would have the vehicle class I reserved, a seven passenger SUV, and they confirmed they would. As we were driving there I called them and they said “oh we tried calling you but no answer.”, and “ya we don’t have that vehicle!” So we had to cancel our trip!Cons: The service SHOULD have been at the bare minimum...which is actually doing their job! I know your company is closing, so this explains why.
6.4 Good2019 Oct 08
Pros: It was easy to book online.Cons: Local Hertz in Rockford did not have the reservation on file. They accommodated by picking up the van in another location, but that was only because I called ahead of time to confirm the reservation. It worked out in the end. During pickup, the employee that went over existing scratches was not thorough. When we brought up additional blemishes and scratches he just told me to take a picture with my phone. Not very comforting. We did key drop off which was fine. I had left my garage door opener in the van and called the next day and a helpful lady answered and retrieved it and put my wife's name on it to pick up later. My wife went to pick it up and the gentleman who provided customer service was not attending to current customers. He was on his phone having a conversation that can be surmised to be a personal call. When finally attending to customers, he stated to my wife he did not have the garage door opener and proceeded to only check lost and found after being asked repeatedly to do so. When nothing turned up, my wife was about to drive away when the gentleman came running out the door with the opener that had a note attached to it with my wife's name on it. So we did rent our van for our trip and got our opener back, which was my fault for leaving in the van. We will not be using Hertz though at least at the Rockford Illinois location due to the poor customer service.
5.2 Okay2019 Sep 28
Pros: Staff was friendly until we had a problem.Cons: Unfortunately, had to use a car reaking of smoke. Agent said if we wanted to wait an hour, they could probably get a car cleaned up for us. Agent had to turn away other customers because no clean cars were available. Not acceptable for a company the size of Hertz. Disappointing.
10.0 Excellent2019 Sep 24
Pros: Staff was very helpful and friendly. Loved the Nissan Versa. Drop off was quick.
6.8 Good2019 Aug 16
Pros: Ford Fusion was greatCons: Waited 40 minutes for a person to come to the counter to get my key. Was told to put the key in the drop box after hours when returning the car, the slot in the box was too narrow to fit the key. Had to make a second trip back to drop key off the next day. I'll be trying another provider.
9.2 Excellent2019 Aug 06
Pros: Staff at pick up and drop off.Cons: Car was very dirty on exterior, windshield was hard to even see out of
7.6 Good2019 Jul 10
Pros: Quick and Easy to rent vehicle. Friendly staff. Straight forward business.Cons: Vehicle maintenance. We went through some heavy rain while on our trip and the windshield wipers were pretty bad. The alignment needs to be done as well; car kept pulling slightly to the left. We were driving 1000 miles on the highway, it was abit annoying.
5.2 Okay2019 Jun 25
Pros: The staff was not personable at all. Just was a job. Not much help.Cons: Returned the car early & yet no discount, not much of a explanation, They just didn't seem to care much one way or another. I rent cars every week for work and if I got treated this way every time I would find a different job.
Show more reviews
Rated #2
National
9.6 Excellent (1 review)
1 location in Rockford
National
Locations in Rockford
2 Airport Cir+1 844 370 8286
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday12:00 - 21:30
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday12:00 - 21:30
  • 8
  • 10
  • 10
  • 10
  • 10
Recent reviews
9.6 Excellent2018 Jan 18
CleanlinessCons: The car was dirty. The Clerk did apologize saying due to the frigid conditions they did not was the vehicle because the doors may freeze shut.
Rated #3
Enterprise
8.1 Excellent (16 reviews)
3 locations in Rockford
Enterprise
Locations in Rockford
2 Airport Cir+1 844 934 1088
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday12:00 - 21:30
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday12:00 - 21:30
221 N Alpine Rd+1 779 208 3919
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday13:00 - 16:00
5643 E State St Ste 1+1 779 208 3919
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 8.1
  • 8
  • 8.1
  • 8.3
  • 8
Recent reviews
5.6 Okay2020 Jul 13
Cons: Car was junk. We will never buy a Nissan Kicks!
10.0 Excellent2020 Jul 06
Cons: Everything was great!
2.0 Mediocre2018 Nov 15
They try to hurt youPros: NothingCons: They would not let me rent because i had an out of state license, my debit card was not godd enough and wanted a credit card because of the out of state license. Total inconvenience, since i do not have a credit card, so they just said screw you.
9.2 Excellent2018 Oct 10
Almost perfectPros: People were friendly courteous and efficientCons: There was confusion on wheee the car was and I had to walk a ways to find the lot and car. Would have been better if they could have brought the car to me.
5.6 Okay2017 Aug 08
Cons: The interiror was quite dirty. It was not vacuumed well. It smelled funny. There was some sticky in the consoles and the dashboard. Overall it was quite dirty and smelled funky.
8.8 Excellent2016 Sep 24
Friendly Rockford staffPros: The lady in Rockford was wonderful! She was fast, friendly and very informative. The over all experiance was quick and easy.Cons: I'm spoiled with my car at home, it's quiet and smooth. The Hundai I rented was great but I could feel every bump in the road. It's not the renter companies fault.
9.6 Excellent2016 May 07
Pros: Upgraded to a compact SUV free.Cons: Did take about 20-30 minutes for the car to be prepped and ready. Car was clean. Not a big deal for me, But might be for some.
Show more reviews
Rated #4
Avis
7.6 Good (6 reviews)
2 locations in Rockford
Avis
Locations in Rockford
2 Airport Circle+1 815 962 8447
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
7200 Harrison Avenue+1 815 332 3406
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
  • 8.3
  • 7.6
  • 7.3
  • 7.3
  • 7.6
Recent reviews
3.6 Mediocre2020 Jul 15
Pros: Rockford airport Avis personnel don’t care about customers. Allegiant airlines moved my flight to come in at 8pm. Avis employees would not stay or come in so I could pick up a rental car. Unacceptable and unprofessional. Avis doesn’t care !!!!!Cons: Had an employee stay allowing Me to rent / pick up a car.
10.0 Excellent2019 Jul 06
Pros: Easy process; great car
4.8 Okay2017 Oct 24
Poor quality controlPros: PriceCons: The left turn signal did not work, I think it was a bad bulb. Every time we made a left the turn signal sound would be very rapid.
10.0 Excellent2016 Sep 20
Pros: friendly, courteous service
Rated #5
Alamo
7.6 Good (12 reviews)
1 location in Rockford
Alamo
Locations in Rockford
2 Airport Cir+1 844 370 8287
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday12:00 - 21:30
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday12:00 - 21:30
  • 8.3
  • 7.6
  • 7.5
  • 7.3
  • 7.3
Recent reviews
4.0 Okay2019 Mar 08
Pros: The stag at the desk was extremely helpful and the work space was clean and tidy.Cons: You need to accept Debit Cards for payment. Being financially responsible and not putting things on Credit should not hinder a person from renting a car. They wouldn’t allow me to use a family members card either because it wasn’t mine or my husbands. I won’t be using Alamo until this is resolved.
6.0 Good2018 Aug 17
Staff was outstanding but...Pros: Employees on both ends were great period friendly and informative. Car was cleanCons: Car was not ready. Windshield was chipped, brakes were grabby
2.0 Mediocre2017 Dec 30
Cons: they did NOT have the car! what's the point of a reservation!
7.6 Good2017 Dec 27
OverbookedPros: They overbooked and instead of the car I reserved, I had to drive three kids and all our luggage out of state in a truck. They did comp our gas and give us a discount which was nice of them and I was thankful for the 4 wheel drive once it snowed. I think better inventory checking is needed though.
2.0 Mediocre2017 Apr 17
There is no after hours pick up like the website suggests.Cons: Counter closes at 2pm on Weekends. There is no way for after hours pick up to happen.
10.0 Excellent2016 Sep 27
Customer service rep at the airport was awesomePros: I had to wait in line for awhile to get my rental car. I really did not think my wait was unacceptable as I could see the service rep was just very busy helping others ahead of me in line. Anyway, she gave me an upgrade in my vehicle due to the time I had to wait. Very considerate, will make me choose Alamo again in the future.
Show more reviews
Rated #6
Budget
6.1 Good (13 reviews)
2 locations in Rockford
Budget
Locations in Rockford
2 Airport Circle+1 815 962 9415
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
7200 Harrison Avenue+1 815 332 9820
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
  • 6.1
  • 6
  • 6
  • 6.1
  • 6.4
Recent reviews
2.0 Mediocre2020 May 27
Pros: NothingCons: They called me the next morning and told me they did not have a rental for me. So maybe check your inventory before letting someone book a vehicle.
3.2 Mediocre2018 Oct 22
Got wrong type of car rental, agent misleadingCons: Reserved a premium sUV (Suburban) as traveling with 4 adults and 3 children in car seats. Was given a full size suv (Tahoe) even though the same agent called 3 days to confirm asking if I needed a suburban premium suv. At gate when I tried to add my dad as a driver agent said he’d waive charge. Then handed me keys and said the Tahoe was all ready. When I said I didn’t want a Tahoe as my strolled doesn’t fit in back with our 7 passengers and luggage he said that was all available at site. Offered a second vehicle to rent which we didn’t want as I already paid for and reserved a suburban. I had to call national customer service who’s only solution was for ME to drive 1hr+ away to exchange car! Then offered to refund only $50 for mishap. I had paid $66 more for premium rental so demanded at least that back. I won’t be renting from Budget again if they cannot provide rentals they advertise as available.
2.0 Mediocre2017 Jun 26
What is the point of a reservation?Pros: NothingCons: I made reservations weeks in advance. Was called an hour before I was to pick up the car and was told there wasn't one available.
8.0 Excellent2017 May 16
Pros: Very kind customer service person. Upgrade without charge! :)Cons: It was not really clean
5.2 Okay2017 Feb 23
Pros: new car and nice bluish color; easy to pick up car and drop off car (except NO drop off sign that says Budget-I had to park and walk in to ask where to park the car). I'm not happy to spend $100 a day to rent car but it was the cheapest price available so happy about that.Cons: ALL DIRTY WINDOWS, inside perfume smell was annoying, drop off guy had lack of communication and charged wrong credit card becuz he didn't ask me-he assumed I wanted same card charged. I expected he would ask for my charge card and my signature. He credited my account and took a different card but I did not want a charge and a credit on that card. Then the words he used seemed he was blaming ME. He was Not very apologetic at all. Plus he was RUDE to the people behind us when we left the counter.
6.8 Good2016 Apr 02
Pros: The dropoff was quick.Cons: The rep in Rockford Il tried to hardsell double coverage collision coverage and even though we had purchased collision coverage/travel insurance through Allianz on the online aggregator we used. He had to redo the contract 2 times because of the excessive add ons that Budget attempted to add. Rep was very slow and tried to distract me with chatter. Car was late and rep said that he tried to call us while we were en route to pick up to tell us the car was late. Although we were picking up the car in Rockford he called NJ.
Show more reviews
Easirent
1 location in Rockford
Easirent
Locations in Rockford
Chicago/Rockford International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
Sunnycars
1 location in Rockford
Sunnycars
Locations in Rockford
2 Airport Circle
Recent reviews
83 travelers who rented a car in Rockford gave the car agency they used an average rating of 7.2

Car rental locations in or near Rockford

When to book a rental car in Rockford

Top tips for renting a car in Rockford

  • Book your rental car in Rockford at least 6 days before your trip in order to get a below-average price

FAQs about renting a car in Rockford

  • Car rental companies onsite at O'Hare Intl airport include Advance Car And Truck Rental, Alamo, Thrifty, Europcar, Sixt, Dollar and Avis.

  • Car rental companies onsite at Midway airport include Alamo, Thrifty, Dollar and Avis.

  • Car rental companies that offer shuttle or pick-up services from O'Hare Intl airport to off-airport locations include Routes Car & Truck Rentals, Alamo, Thrifty, Dollar, and Avis.

  • Car rental companies that offer shuttle or pick-up services from Midway airport to off-airport locations include Alamo, Thrifty, Dollar, and Avis.

  • Car rental companies that offer shuttle or pick-up services from Greater Rockford airport to off-airport locations include Alamo, and Avis.

  • Take a look at our extensive car rental location map to find the best rental cars near you.