Pros: Price was $50 higher than the reservation.
Cons: Lower price or a better car.
Pros: Staff unable to check whether I could use AARP or AAA discounts at time of check-in. Said I needed a “code.” Or maybe a secret handshake?
Cons: Rental vehicle did not have a snow brush snd it snowed 2 of the 5 days I rented the vehicle. Come on - it’s Minnesota March weather madness! I was clearing dude windows with my forearms!
Pros: Drop off was easy. Pickup we were in a line of about 30 people. Men working hard & fast to get cars, but very backed up.
Pros: Drop off was a breeze
Cons: I drove from Minnesota to California which included very smoky areas near fires in Oregon and California. I wanted to make sure I had a good spare tire before I left. There wasn't a spare tire. The attendant said the rental cars don't have spares. He gave me a number to call if I needed assistance. The problem is there was no cell service in many areas. Getting a flat tire in the fire ravaged areas would have been very dangerous possibly deadly to my health. Spare tires should be in each vehicle!!
Pros: Drop off was easy.
Cons: The inside and outside was not clean - poor job with vacuum.
Pros: Fast n easy
Cons: More large suv options
Pros: Checkout procedure was about as fast as I've ever had it. Very simple and quick.
Cons: I rented Ford Edge or similar, but got some Mitsubishi clunker. I think most people know Mitsubishi is not a quality car maker. You could tell right off that the car was not of great build quality inside and out. It got to where I needed to go, but pickup was poor and there some stutters with the transmission multiple times during the 3 day rental.
Pros: The staff was friendly.
Cons: We sat in the waiting area for over an hour while the vehicle we reserved WEEKS prior was “being cleaned.” After repetitive asking the employee offered different types of vehicles. I was on a cycling trip and needed a pick up truck and eventually left with a mini van. What is the purpose of the reservation system if the vehicle type i asked for is not available? Also this is Covid, people aren’t traveling - where are the vehicle selection choices?
Cons: Nothing. Quick, easy and a great experience!
Pros: My Alamo rep was very good and friendly! We had a nice interaction!
Cons: While it was my choice, I did choose the Kia Soul due to wanting a smaller call, but nice and roomy. Choices were slim, mainly vans, so I chose the Soul. However, it was very smokey.
Cons: Too much construction in Minneapolis. Detours signage could be better . If it wasn't for my wife and her IPhone we would still be driving around trying to get the car back to the airport car rental office. Excellent counter person that I dealt with. Also the young African/American young lady was super in assisting us when we brought the car back. So pleasant for someone that appeared so young.
Alamo has 1 rental location in Saint Paul. Take a look at our Alamo rental location map to find the best rental cars near you.
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