Guest reviews
Overall rating
8.5
Excellent
Based on 125 reviews
Cleanliness
8.5
Comfort
8.6
Pick-up/Drop-off
8.5
Value for money
8.4
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveler rating
36
8
3
3
5
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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7.6
Pros: Staff were super friendly and efficient. Pick up and drop off was easy. Super flexible letting us pick up early.
Cons: Blind spot warning on mirrors was not working.
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10.0
Pros: Staff is always very friendly and make every effort to serve me.
Cons: not a thing
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10.0
Pros: The car, the extremely helpful and friendly service.
Cons: I am completely satisfied with everything the Saint Paul-University Enterprise site does and provides.
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6.8
Pros: Staff was friendly
Cons: The vehicle was not very clean. It was still wet from,I’m assuming, a wash they had just given it. It was quite dusty on the inside as well.
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10.0
Pros: Yes, the staff were all very kind and helpful.
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9.6
Pros: Everything was easy
Cons: Nothing
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10.0
Pros: Need to make sure that Andy in Minneapolis gets praise for his awesome customer service!!!! I showed up at National due to Enterprise being closed after a missed flight and some bad news. Andy generated a conversation to help me calm down a bit, had a fun/funny personality and reminded me that life goes on. He’s what makes the difference between just any ole rental car company and a company that has great employees. Please make sure his boss or manager gets this news!!!! Overall the car was very clean and had great gas mileage. Pick up and drop off at both airports was very easy.
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9.6
Cons: Very difficult to find rental counter at airport (when renting locally)
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10.0
Pros: The staff was super friendly and helpful! Both the pick up and the drop off were smooth and simple.
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6.8
Cons: They logged my dropoff 2 hours late, resulting in overcharges that I had to call and dispute
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9.2
Pros: Drop off easy. Friendly staff.
Cons: Had issue with rate - was resolved when dropped off.... but the kayak rate did not go enterprise...
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8.4
Pros: Staff super friendly and caring. Easy pick up.
Cons: Van could have been cleaner.
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Does Enterprise offer shuttle or airport pick-up services from Minneapolis St Paul airport (MSP)?
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