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10.0
The team at enterprise were great! Very courteous and efficient. I am very picky when it comes to car rental companies and I would definitely use this company again.Reviewed 2023 Sep 20
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6.0
The pickup process was very slow - I probably waited 45 minutes in line but that line was only 3-4 people deep! This was at 8 AM, so not an off-hours problem. And then when I went to find my car, there was no one at the booth who could help me. I wandered around the lot until someone from National helped me. The car I got was not what I asked for - a full size vehicle versus smaller, and I thought it would be a Toyota Corolla, but it was a Nissan. I guess there was a hidden "or similar" descriptor that I missed. The rest of my experience was good - the car did well through a snowstorm, which was huge. But the pickup experience is not what I remember from Enterprise, and frankly, that's why I picked Enterprise!Reviewed 2022 Dec 30
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2.0
We booked a convertible months in advance to use for our wedding. They did not have the convertible. It was a big disappointment to us. However, Ruth provided excellent customer service and called us later to apologize, which was appreciated.Reviewed 2022 May 24
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2.0
First car needed to be returned due to key error message. Second car picked up at different location was not clean, smelled of smoke, chip in windshield and wiper blades were falling apart. Given to me with less than half a tank of gas. No paper work given due to printers being down. Service agent at St Paul University Ave was very nice but we will see if my complain about the Smokey car ended up being relayed to the airport location. I don’t think I’ll rent from Enterprise again.Reviewed 2022 May 16
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10.0
It was excellentReviewed 2022 May 11
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10.0
Everything was great. MSP Airport makes pick up and returns very convenient. Only recommend that Enterprise purchase U.S. made Weathertech products to keep floors and other surfaces easier to clean. Thanks for being a proud sponsor of the NHL.Reviewed 2021 Jul 14
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8.0
Pros:Staff were super friendly and efficient. Pick up and drop off was easy. Super flexible letting us pick up early.Cons:Blind spot warning on mirrors was not working.Reviewed 2021 Apr 04
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10.0
Pros:Staff is always very friendly and make every effort to serve me.Cons:not a thingReviewed 2020 Oct 13
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10.0
Pros:The car, the extremely helpful and friendly service.Cons:I am completely satisfied with everything the Saint Paul-University Enterprise site does and provides.Reviewed 2020 Sep 10
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6.8
Pros:Staff was friendlyCons:The vehicle was not very clean. It was still wet from,I’m assuming, a wash they had just given it. It was quite dusty on the inside as well.Reviewed 2020 Aug 08
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10.0
Pros:Yes, the staff were all very kind and helpful.Reviewed 2020 Aug 03
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9.6
Pros:Everything was easyCons:NothingReviewed 2020 Jul 30
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