Cons: I was charged an extra $107.00 for something. I still have no idea what it was for and the receipt, which was emailed to me, does not disclose the reason for the charge.
I will have to contact Hertz for an explanation.
It might have been done in error but it did not apply to any extra that I agreed to pay.
I am very disappointed and was quite surprised to see the amount on the emailed receipt.
Pros: Staff was great both pick up an return
Cons: The car was worn and didn’t start well
Pros: Friendly staff.
Cons: Van was nice (Grand Caravan); Pacifica would have been awesome!
Cons: Kayak somehow changed the dates and Hertz charged a fee greater than I paid to refund. I will never use either.
Pros: Staff was friendly and helpful, especially at drop-off.
Cons: My car was booked to be picked up from the downtown St. Paul location, not from the MSP airport where I needed to pick it up from. I paid extra for airport fees, which is fine, but I would have preferred to know those fees would be charged up front, rather than feel like this information was withheld or that I was tricked. I own my mistake, but ask that you please make the location more obvious when bookings are made. At least 2 friends have had this experience when booking with a 3rd party like Kayak.
Pros: Fast and easy.
Pros: Loved the easy drop-off
Pros: Nothing the place was close on Saturday
Cons: To open Saturday s I lost my rental !! Because they wouldn’t open on Saturday
Pros: The staff was friendly and helpful and the pick up and drop off was super easy.
Cons: The Drivers seat was broken so I couldn't raise it. I had to sit on a pillow to drive it. It was a basic model, nothing electric but it did the job.
Pros: Staff was great and drop off worked fine.
Cons: Had a bad tire and had to spend an hour or so to drive to get it fixed.
Pros: The workers there are very respectful beautiful women and very helpful!!
Cons: Pick up was fast and easy truck was very clean. Drop off was easy also.
Hertz has 1 rental location in Saint Paul. Take a look at our Hertz rental location map to find the best rental cars near you.