Book Payless car rentals in Saint Paul

Reviews for Payless in Saint Paul

Recent reviews

Traveler rating

Wonderful

3

Very good

3

Good

0

Okay

1

Fair

2

Mediocre

0

Poor

14

2.0

I didn’t even pick up this vehicle because the pick up experience was impossible. Followed signs to Payless, was told to go elsewhere, went elsewhere, waited 30 minutes in line, was then told to go to different floor, went to different floor, got into larger line which wasn’t moving and our quick two day vacation was about to be spent waiting in line with two young kids arriving in middle of night and ruining the next day which was great grandmas 90th bday. Fortunately I made the decision to forget all about Payless and rent from Sixt instead, which saved probably 2-3 hours and made it so we could enjoy great grandmas bday the next day. Will never ever ever ever rent from Payless or Avis again. Absolutely horrible.Reviewed 2023 Aug 24

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2.0

Line to pick up was hours long. Dropoff was confusing. Absolutely not worth the money you're saving.Reviewed 2023 Jul 20

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10.0

Jolene at Payless/Avis MSP in Terminal 1 was fantastic. Even with a long line, she quickly and efficiently provided excellent customer service to each customer individually, and did it with a smile. Thank you Jolene, you are a star!Reviewed 2023 Jul 01

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2.0

It took over an hour to get a vehicle and it was a large truck with mpg half what I paid for since I booked a compact vehicle. They ran out of vehicles despite knowing these vehicles were paid for and reserved. The people that left when I arrived had waited 1.5 hours. Others were still having major delays later in the day. Exiting with the vehicle both the person in front of me and myself could not leave because we were not provided with the information needed for the automated and only toll lane. We caused a line that was only resolved by staff manually operating the booth.Reviewed 2023 Jun 18

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2.0

No cars available, despite booking in advance. Will not use this company again.Reviewed 2023 Jun 16

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8.0

The line at pickup was way too long. It took over half an hour to get through itReviewed 2023 Jun 12

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2.0

It was ok, picked up with 3/4 filled tank…dirty car, barely washedReviewed 2023 Jun 11

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4.0

They need to hire more employees. Very understaffed.Reviewed 2023 Jun 06

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2.0

They never closed out my reservation and I got a call 3 days later asking where their car was. Also left my personal cae keys behind in the car, they still haven't gone to look for them, suggested I drive down and talk to someone at the desk....Reviewed 2023 Jun 05

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2.0

They were not transparent on the actual cost of what the fuel costs would be if I brought the tank back less than 100% full. It said it was going to be under $4/gallon but I got charged $89 for bringing it back at more than half a tank.Reviewed 2023 Mar 28

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2.0

The car pick up went smoothly and the car was nice. The problem was with the drop off. We dropped the car off in the designated area and left the keys on the dashboard and proceeded on with our trip. A few days later while checking my emails I looked at the receipt and found they charged us an additional $700! The car was returned on 2/12 as scheduled but they billed us through 2/16 along with an additional "late fee". We had been in Mexico for 5 days when they say the car was returned. I've exchanged numerous emails (because I was out of the country) and the issue is still not resolved. I will 100% skip Payless next trip!Reviewed 2023 Feb 20

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10.0

We enjoyed an easy check in with a very good/new vehicle. The only issue was that the vehicle did not get cleaned/washed. The car had some trash in cup holders, but it drove well and did well. The return and final invoice was exactly as quoted.Reviewed 2022 Oct 03

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More

• 8.1 /10Enterprise Rent-A-Car Car Rentals at Saint Paul
• 7.4 /10Avis Car Rentals at Saint Paul
• 6.6 /10Budget Car Rentals at Saint Paul
• 5.3 /10Hertz Car Rentals at Saint Paul
• 7.9 /10Alamo Car Rentals at Saint Paul

• What is the most popular rental car from Payless in Saint Paul?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Payless in Saint Paul.

• How many car rental locations does Payless have in Saint Paul?

  Payless has 1 rental location in Saint Paul. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Minneapolis St Paul airport (MSP)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Minneapolis St Paul airport (MSP)?

  Yes