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8.0
the price of the rental was a little steep.Needed the car for less then 24 hours and paid 237.I think.Was pricey.Reviewed 2022 Apr 23
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6.0
-The car was not in good shape, brakes were screaming and there were messages of overdue maintenance. -The check in agent was gaslighting and pushy. -The drop-off location had policies that were incompatible with the pick-up location (almost like two different companies).Reviewed 2022 Mar 11
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10.0
I like that pickup and dropoff was clise to the terminal I was flying out of.Reviewed 2022 Mar 01
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10.0
Counter personnel were great, vehicle wasn’t properly cleaned prior to pu. Interior still had debris & exterior unwashedReviewed 2021 Aug 15
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10.0
Pros:The staff was very friendly and helpful. The pick-up and drop-off experiences went well. We enjoyed renting a brand new car. Thank you for your excellent service.Reviewed 2021 Jun 19
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4.0
Cons:Rude staffReviewed 2021 Jun 08
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6.0
Cons:Customer service need to get betterReviewed 2021 Mar 23
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9.6
Pros:Very friendly staff, super easy to pick up and drop off.Cons:The car was a little messy. Found bits of food trapped in the cup holders and gear box.Reviewed 2019 Nov 28
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9.6
Pros:Friendly staff, free upgrade when reserved vehicle was unavailable.Cons:Need to be able to contact Avis MSP directly for Lost and Found. Need option for reporting items left at Avis office. Young son forgot blue backpack with tablet computer, gift books, and art supplies. It has not yet been found. Lost and Found ID 12359969.Reviewed 2019 Nov 26
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8.4
Pros:Yes, the staff was very friendly and helpful. I think that the wait in line was longer than it needed to be. But overall the experience was pleasant given that I wasn't in a hurry.Cons:I think that the pricing should be more upfront and transparent. And after all of the fees nearly $400 was a little steep for only two days with the car. Finally, the pick up area was a valet and it wasn't well marked where I should wait. Given that the temperature was in the teens, that was an important point.Reviewed 2019 Nov 14
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5.2
Cons:When I got there they didn't have the cat I reserved. They ended up getting me something that could work but it was $250 more. Also if you're coming to the airport to rent a car but you didnt fly in it's a nightmare to get there.Reviewed 2019 Jul 02
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8.8
Pros:Super easy to change my trip and drop off early at a different location, that was extra convenient for meCons:Time to deliver rental car could have been quicker, did not know that I would have to be preferred or whatever it’s called to have the vehicle ready to go. Our flight was delayed and if the rental car was ready to go we would have saved a valuable 10-20 minutesReviewed 2019 Jun 18
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