Pros: Staff was friendly, car was very clean and location was super convenient.
Cons: Price was high when we included insurance- with more US insurance was applicable and/or coverage was lower.
Pros: All went very well
Cons: Too expensive
Everything was great, except...
Pros: I liked the people (except one!), the efficiency, the car itself, the location.
Cons: I did not like that when I left my jacket in the car, my email about it was not answered, and when I went back to ask about it, they looked in the back room and said it was not there, and I must have left it somewhere else. I did not. It wasn't a great jacket, but things got pretty chilly when I returned to winter in the US without it.
Solid service from Avis
Pros: Very quick and smooth pick-up, drop-off service. So convenient to terminal exit.
Cons: Vehicle requested was substituted with inferior make/model.
Pros: Car was clean.
Cons: Wish I could get the receipt as an email instead of on paper.
Pros: Ready to receive me by names , no line, courteous staff, proximity to airport terminal, clean. Quick drop off!
Cons: The actual model car I was anticipating was unavailable. Unwilling to give me the one I most wanted. Staff inflexible on an upgrade despite disappointing me on my orig vehicle.
Pros: The locals were helpful and they offered me an upgrade for the same price. I would definitely choose Avis for all my car needs.
Cons: Everything was perfect
Great especially since the drivers seat is on the
Pros: We liked that the drivers seat was on the left side of the car, which is good for us (from the US) b/c it made driving on the left side of the road in Grand Cayman, BWI, less confusing. Car was roomy and comfortable and the rental car depot is close to the airport.
Cost wasn't close to what was advertised on Kayak.
Pros: Location highly convenient for pickup and drop off. Car was what we expected and clean.
Cons: I reserved through Kayak using a debit card. Kayak service offered insurance on car at time of reservation and I accepted it. Got to Avis and Avis refused the insurance that I got through Kayak and required I get insurance through them which was more than triple the cost. They also required that I pay the entire rental cost upfront due to wanting to use a debit card. Also there was an unexpected $20 temporary driving permit fee that was a surprise.
Quoted rate misleading
Pros: Nice and quick
Cons: Quoted rate was about 25% lower than actual.
Every worked out well
Pros: Car was clean and in good condition. Rental went pretty quickly at the counter.
Cons: 1200 security deposit
Avis has 1 rental location in George Town. Take a look at our Avis rental location map to find the best rental cars near you.