Pros: Staff was very friendly and helpful. Car ran well. Price was excellent!
Cons: It took quite a while for the car to be brought around upon rental. Not sure why. Although the car ran very well, it was covered with dents, scratches, and dings. Didn't impact its usefulness. The key fob did not have a working battery....so we could not remotely open car doors or trunk, which would have been convenient.
Pros: Staff were proficient and got me on road in timely manner!
Cons: A map of surrounding area was not offered! That would have been helpful to those not familiar with area!
Pros: The lady that was there May 25, 2019 in the evening was very rude. After treating us poorly she began by yelling at me for not cooperating. She had already sold our pre-contracted cars to people earlier in the day. Anyone in a position to let her go should. She is chasing business away!
Cons: Not sold our car to customers earlier in the day to make a profit and then try to force less than desirable different cars on the customer for a greater price.
Pros: Car was ready on time and drop off was easy
Cons: They hard sold the insurance and then tried to guilt me into buying it through deceptive tactics I felt
Pros: Yes. Quick and easy.
Cons: Older vehicle with old sweat and sunscreen stains soaked into seats. Front grill missing and scratches and dents throughout exterior but still functioned fine. At return when mentioned, attendant stated it was an old vehicle that was used because it was spring break...although no discount applied.
Pros: I like the price and the service went smooth
Cons: The car was beat up. Dents and lots scratches. They could of given me a better looking car.
Not up to Hertz standards in the States............
Pros: Easy access to the Rental Car location from the Airport.
Cons: The car was not clean and pretty beat up on the outside. Not up to the usual standards that one finds in the United States at Hertz.
Good but confusing.
Pros: Quality of hertz and car was very roomy for 4 people.
Cons: Felt pressured to purchase add on insurance by agent and payment and deposit was very confusing by agent.
Pros: The service was great.
Cons: We reserved a van but they don’t have any available when we arrived. The customer service assoviate offered us the next best deal.
Pros: Quick easy rental super easy drop off
Cons: Pushy lady at thye counter trying to sell me insurance Did not take "No" the first time
Welcome to Grand Cayman
Pros: Very friendly staff. Fast and efficient check-in process. Drop off was very easy.
Cons: My reserved vehicle wasn't available. It took quite a while to get the vehicle brought out.
Small parking lot and pressure to buy insurance
Pros: I got a really good rate on a four-door car. At that time no other rental car agency came even close to the price I got from Hertz.
Cons: I felt very pressured when picking up the car to purchase additional insurance. I didn't do it; however it was suggested more than three times. Also, the parking lot is extremely crowded with cars going every direction. During the peak times it is difficult to move, so give yourself time.
Hertz has 4 rental locations in George Town. Take a look at our Hertz rental location map to find the best rental cars near you.