Book Avis car rentals in Scottsdale

Reviews for Avis in Scottsdale

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2.0

I had a confirmed reservation priced at $435.20. When I arrived at AVIS, I was told my RESERVED CAR was not available and the only car that was was going to cost me 200 DOLLARS MORE. Given that I was alone, had no way to get another rental, and that time was of the essence because my sister was ADMITTED TO HOSPICE that day and I needed to get there ASAP, I had no choice but to take the car. I’m not sure why I should ever use KAYAK if your your system cannot lock in the price with a RESERVATION. I filled a complaint via your KAYAK customer service and NOTHING HAS BEEN RESOLVED. Feeling abused by both KAYAK and AVIS and will NEVER USE YOUR APP and will tell others not to use it as well and will never rent from AVIS again given their utter and complete dishonesty. A completely HORRIBLE experience.Reviewed 2022 Jul 29

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1.9

Horrible experience! We were scheduled to pick up our car at 2 on the 8th. Our flight ran about 20 minutes late but when we arrived at the Avis location there was a note on the door that they closed at 2. We called Avis and they told us there was nothing they could do about it. We called the local office the next morning and they told us they did not have any vehicles for us so we just cancelled. Why didn't the office call us on the 8th to let us know they were closing and to make arrangements for us to pick up a vehicle at another location? Definitely will not be using Avis again!Reviewed 2021 Oct 13

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6.0

Pros:Not much. Car was okay.Cons:Didn't get the car I requested. Received a big gas guzzling SUV instead. Gas tank was only about 3/4 full. Returned the car with a full tank and was expecting some type of credit. Attendant Mike T. laughed and said no, but thanks for filling up the car! Writing letter to AVIS. Not a happy customer.Reviewed 2021 Feb 18

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4.8

You get what yoi pay forPros:The cost Car was comfortableCons:Smelled like cigarettes and feetReviewed 2017 Jun 02

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10.0

Pros:It was affordable and clean. I got the exact car I rented.Cons:The extra third party insurance fee I paid & didn't need.Reviewed 2017 Apr 09

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2.0

Ripped off!!Pros:The journeyCons:Told I got a free upgrade only to be informed at the other end I was charged. Some roadside assistance charge added as well without my knowledge. Customer service don't want to know. Never again Avis!!Reviewed 2016 Jul 19

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9.6

Pros:Easy pick-up & drop-off staff member was accommodatingCons:car was not clean to typical Avis standards: dog hair in rear of vehicle, windows needed a cleaningReviewed 2015 Oct 27

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• What is the most popular rental car from Avis in Scottsdale?

  Intermediate (Kia Optima or similar) is the most frequently booked rental car type from Avis in Scottsdale.

• How many car rental locations does Avis have in Scottsdale?

  Avis has 5 rental locations in Scottsdale. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes