Guest reviews
Overall rating
8.0
Excellent
Based on 19 reviews
Cleanliness
8.0
Comfort
8.3
Pick-up/Drop-off
7.7
Value for money
8.1
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
4
1
1
0
1
Find reviews that mention:
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car was clean
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great car
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friendly staff
great service
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airport location
great experience
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6.8
Pros: Not much. Car was okay.
Cons: Didn't get the car I requested. Received a big gas guzzling SUV instead. Gas tank was only about 3/4 full. Returned the car with a full tank and was expecting some type of credit. Attendant Mike T. laughed and said no, but thanks for filling up the car! Writing letter to AVIS. Not a happy customer.
review from
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4.8
You get what yoi pay for
Pros: The cost Car was comfortable
Cons: Smelled like cigarettes and feet
review from
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10.0
Pros: It was affordable and clean. I got the exact car I rented.
Cons: The extra third party insurance fee I paid & didn't need.
review from
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10.0
Pros: Quick and easy check in and out. No line car was ready and waiting...
Cons: location
review from
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10.0
Pros: Excellent customer service
review from
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2.0
Ripped off!!
Pros: The journey
Cons: Told I got a free upgrade only to be informed at the other end I was charged. Some roadside assistance charge added as well without my knowledge. Customer service don't want to know. Never again Avis!!
review from
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9.6
Pros: Easy pick-up & drop-off staff member was accommodating
Cons: car was not clean to typical Avis standards: dog hair in rear of vehicle, windows needed a cleaning
review from
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