Book Budget car rentals in Saint Thomas Island

Reviews for Budget in Saint Thomas Island

Recent reviews

Traveler rating

Excellent

20

Good

17

Okay

17

Mediocre

28

Poor

0

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car availablefriendly staff

get the carcustomer service

car was cleancar smelled

returned the carnever rent

next daycar was dirty

pick up and drop

4.0

Staff was friendly enough but not helpful. When we arrived there were people waiting for vehicles. Some were waiting 1/2 an hour or so. The check-in process was slow. Once assigned a car, you walk a while, self document damage and go. Our vehicle was badly damaged on all four bumpers. As we would drive and hear things rattling, we were sure a bumper would fall off. It didn't, but it wasn't at all good. The return process is not clear. There's no help. Limited signage. And this is a rental place inside the airport; typically a seamless process. The cost was a very poor value at about $150/ day for a Hyundai Elantra. Do not recommend.Reviewed 2022 Mar 31

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10.0

Five minute wait at Budget counter ok. Only Budget and Hertz have on site at Cyril King in St Thomas. Quick return. Just parked in budget stall and dropped off keys. JHDReviewed 2022 Mar 14

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2.0

The customer service at the airline counter is ridiculously horrible. Super rude. You don’t have a lot of choices tho. Will plan to rent locally next time. Would not recommend budgetReviewed 2022 Mar 14

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3.9

Vehicle was damaged in multiple areas and took pictures of entire vehicle inside and outside due to threat by staff that if it was damaged or came with 1 mile less than a full tank of gas, I would be charged. I had bought the insurance at time of reservation and the insurance even said they might try to have me buy another insurance policy….which they pushed. So technically, I bought both the extra policy online and had my personal insurance policy which had rental car coverage but they wanted me to take another one out at the rental desk threatening me that if the vehicle was damaged in any way….my credit card would be charged the value of the vehicle. Between that and the gas statement…..they make a hard push to tack on extras. I did get gas 2 miles away and they did a checkin quickly and no additional charges so far on credit card.Reviewed 2021 Aug 14

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2.0

Cons:Waited 2 hours in line only to find out they had no vehicles. Told me that if I waited an additional hour that I might get a vehicle. Decided to taxi it instead.Reviewed 2021 Jul 06

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2.0

Cons:I arrived to pick up my car and was told none were available. I was told that I could be placed on a waiting list behind approximately eight other customers and that they might have something available in 2 hours or that they could try for tomorrow.Reviewed 2021 Jul 02

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10.0

Pros:The staff was very friendly even provided a larger car then requested which was nice on the hills and mountains in St. Thomas. Car was available before original scheduled time.Cons:While the car was ready early when I called the day prior I was told go at 7 am and there were no cars at 7 am. Could have saved a trip.Reviewed 2021 Jun 09

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2.0

Pros:The staff were generally rude to customers as a whole.Cons:We waited THREE hours in line to pick up our rental. Upon arrival at the desk, we were told that the rental was not in their system, that they were sold out, and that there was no car for us. We called the corporate line and were told that the rental was visible but the representative at the local St Thomas rental office declared that it had "not been ported over" to them and thus there was nothing they could do for us. We reserved the rental FIVE months in advance and were left stranded in an unknown place...with children. It wasn't a great start to our much needed vacation.Reviewed 2021 Jun 08

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10.0

Pros:The staff was great and very helpfulCons:The car was not cleaned on the inside. The price was very high.Reviewed 2021 Jun 03

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6.0

Pros:Staff wasn’t so friendly took an hour and a half to get vehicle.Cons:Staff attitudeReviewed 2021 May 21

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10.0

Pros:Friendly staff, 20 second dropoff! So easyCons:Great vehicle, but pricey at $150 per day.Reviewed 2021 May 10

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6.0

Cons:Took two hours to get a car. I did get a free upgrade though... but not worth two hours!Reviewed 2021 Mar 29

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More

• 4.5 /10Avis Car Rentals at Saint Thomas Island
• 2.6 /10Hertz Car Rentals at Saint Thomas Island
• 2.0 /10Economy Rent a Car Car Rentals at Saint Thomas Island

• What is the most popular rental car from Budget in Saint Thomas Island?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Budget in Saint Thomas Island.

• How many car rental locations does Budget have in Saint Thomas Island?

  Budget has 3 rental locations in Saint Thomas Island. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Cyril E King airport (STT)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Cyril E King airport (STT)?

  Yes