6.0
Pros:Staff wasn’t so friendly took an hour and a half to get vehicle.Cons:Staff attitudeReviewed 2021 May 21
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10.0
Pros:Friendly staff, 20 second dropoff! So easyCons:Great vehicle, but pricey at $150 per day.Reviewed 2021 May 10
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6.0
Cons:Took two hours to get a car. I did get a free upgrade though... but not worth two hours!Reviewed 2021 Mar 29
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4.0
Pros:Drop off was easy. I just pulled it into a space and dropped the keys at the rental desk inside the airport.Cons:Lots of things could be improved. I reserved the car 3 weeks in advance, and had to wait an hour past the reserved pick-up time to get keys. The excuse was "we're busy." Five minutes after leaving the rental lot, various warning lights came on and remained on/off throughout our week rental. Car could have been cleaner too.Reviewed 2021 Mar 20
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4.0
Pros:They were nice on the phone and in the end I forgot my wallet and the called us just in time.Cons:We call to ask about car seats, they said they take care of it. We arrived an hour earlier, se we talked about the car seats again and waited for our allotted time because there were no other cars, no problem there, the problem is that even when we showed an hour later the car was ready they dumped the car seats on us not on the car, and they knew is was 3 car seats, so that's all the luggage, all 3 kids and all 3 car seats, and if we're paying to use the car seats we do expect to see the car seats in the car not at the window, we have rented cars everywhere domestically and abroad amd that's the first time we have to pay, install and carry car seats.Reviewed 2021 Feb 14
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10.0
Cons:There were very few tourist on St. Thomas during the Corona outbreak. Thankfully they stayed open had sanitizer inside and outside the facility. My flight was cancelled and they made it quick and easy to extend my rental.Reviewed 2020 Apr 07
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4.0
Cons:Office closed, car unavailable when we arrived. Reservations tried to double our rate to pick up same car next morning. Finally got the airport location to honor our reservations but we still paid too much. Only one decent person there, the girl at the airport desk. Thank you to her!Reviewed 2020 Feb 21
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5.6
Cons:Had to wait almost an hour for pickup, even though I had a reservation made almost a year aheadReviewed 2020 Jan 26
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8.0
Pros:Very friendly staff and rather quickCons:When I booked the car online, I did not realize it was at a location one mile from the airport and not at the airport. Apparently they are two different locations. My error I think.Reviewed 2019 Dec 31
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4.8
Pros:Staff was friendly. The car was very beat upReviewed 2019 Dec 10
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9.2
Pros:Drop-off was extremely easy, really convenient. Woman at the counter was helpful and explained everything.Cons:Hard to find something that could have been improved.Reviewed 2019 Jul 14
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2.0
Cons:auto was totally a wreckReviewed 2019 Jul 12
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