Cons: They didn’t have a car for us even though I booked months in advance
Pros: Overall very efficient process, no pushy sales.
Cons: shuttle service from airport chaotic, i could see it being frustrating during busy periods.
Pros: Staff not very friendly. Had to take a cab from airport because shuttle never came after 30 min.
Cons: Better shuttle service. Friendlier staff.
Pros: Drop off was easy
Cons: No pavement at the pick up office - you have to drag your suitcases through rocks. No ac area for family, only one person is allowed in the office (makes sense during pandemic), check in takes awhile, other people have to stay outside in the heat. Confusing shuttle service at the airport, local phone number is not provided, no shade in pickup area
Cons: Having the vehicle type that I booked months in advance ready as well as not go up an extra $150 from what the online booking said it would be.
Pros: Price was great, staff was efficient and friendly enough. And although the car was beat up, we didn't see many 'clean' vehicles on the USVI! Offered an upgrade from a beat up Versa Note to a nice Renegade, but declined as it almost doubled the weekly price! Took plenty of 'before' and 'after' photos to make sure they wouldn't blame me for the damage. If you're planning to go off-road, get a SUV/Wrangler. (They usually say that probably would violate the contract but how would they tell given the cruddy quality of the roads!) Any small car works fine for two people in the USVI.
Cons: Waited forever in the hot sun for the shuttle to pick us up at STT, wondering if we were in the right area... NO signs letting you know where they would arrive at the airport. Return shuttle was better, though the a/c didn't work. Is it worth extra $ to simply walk out and pick up your car at the terminal? Maybe for some... especially not having to deal with that shuttle!
Pros: The car didn't break down.
Cons: Pick up, drop off.
Pros: The car was Beat up . Scratches and Dents everywhere. Check engine light on . Was told don't worry.
Cons: Car not in good shape..car damaged, tires nearly bald, and ran poorly.
Cons: I reserved a car over a week in advance and then they cancelled the reservation a couple days before pick-up. It was too short notice to find another car because all other companies were sold out.
Cons: Dollar could have honored my reservation. But they did not. I'm also going to need a refund of the insurance I bought and paid for.
Cons: If they picked the car up from the airport
Dollar has 1 rental location in Saint Thomas Island. Take a look at our Dollar rental location map to find the best rental cars near you.