3.9 Mediocre2021 Oct 14
After being switched to 4 different cars, we finally got one albeit 3 hours later than promised. Car was dirty inside and out; particularly the glass and windshield. The dirty glass inside and out made it unsafe to drive until I cleaned it. The car had 40,000 miles on it, and the worn out windshield wipers made the situation worse. Car was reliable. The Enterprise website and office phone message state how much care they put into cleanliness ... they really dont.
10.0 Excellent2021 Jul 19
Getting a Car with a CD Player for Long Trips.
4.0 Okay2021 Jun 16
The drop off was great and Noah was very helpful,but the original enterprise dealer called two hours before pickup to let us know they had no car for us . This cause great concern considering we needed the car for a memorial service for a decrease relative.If a company has a commitment to provide a service or product they should be held to fulfill that contact and not call two hours prior to pick up staying they don't have become we had asked for. We were extremely dissappointed but mad. They managed to come up with car at a different location but not the one we asked for and asked for two weeks prior to pick up.
2.0 Mediocre2021 Apr 17
nothing . our car I booked was not availablehave a vehicle
4.0 Okay2021 Mar 22
We thought we were renting from the airport location. My mistake, so we took Uber over to the correct place. We were supposed to have a mid-size SUV but when we got there, there was only a Camry and a compact SUV (Ford Escape, I think). We had 5 adults and luggage for skiing, so these were not an option. The staff there was very accommodating and did find a van that was finishing up a repair at a body shop. One of the employees took us to get food during the 45 minutes or so that we waited, so that was nice. I'm not sure the tires on the van were Colorado traction legal. We were traveling from Colorado Springs to Breckenridge. I saw a digital highway sign that Traction Law was in effect, but was not sure what that meant until someone explained later. Made it over the pass near Alma Ok but later that night had to get a push in Breck. Since the law was in effect , the van was required to be 4WD (which it wasn't) or have snow tires, which I don't think it did.Getting the right vehicle.
10.0 Excellent2021 Mar 16
Pick up and drop off was fast and easy. I was asked if I needed a ride which was greatly appreciated. I didn't need one this time but I might in the future.
10.0 Excellent2020 Oct 20
The staff was super friendly and helpful. We appreciated the whole experience and will not rent from anyone else.We can’t think of anything they could have done better.
9.2 Excellent2020 Sep 28
YesCar was not very clean inside, considering Covid restrictions. Someone had also smoked in the car, previously.
10.0 Excellent2020 Sep 15
Friendly staff, accommodating drop-off and pick up was easy.
10.0 Excellent2020 Aug 06
The staff was friendly and helpful and the drop off was easy.