7.6 Good2020 Aug 04
Cons: Vehicle delivered to me with a flat tire, cracked windshield, a dirty interior windshield, and duct tape on the windshield and roof.
2.0 Mediocre2020 Jul 21
Cons: Even though AVIS shows cars available on both their website and 3rd party websites they had none available. I had a confirmation number for a reservation and 5 minutes later the called me and said they had zero available for that day! What the heck! You shouldn’t e able to reserve a car if their aren’t any available.
10.0 Excellent2020 Jun 29
Pros: Staff was amazingly helpful, upgraded us to a bigger vehicle for a cheaper price. Very friendly, definitely recommend them. Will absolutely use againCons: Great service
10.0 Excellent2019 Nov 12
Pros: Is always friendly. Very helpfulCons: nothing
10.0 Excellent2019 Nov 02
Pros: I accidentally booked for the wrong day, but the pickup staff was entirely gracious and friendly. They got me a car a day earlier than I had mistakenly scheduled and had me out the door on time.
3.6 Mediocre2019 Sep 27
Pros: The staff at Colorado Springs airport was friendly and efficient as well as the customer service representative I spoke with about my extra charges and despite the fact that he couldn't eradicate the excessive charges he was kind and sincere.Cons: I am aware that Gunnison Airport has few travelers this time of year and was not surprised when there wasn't an agent at the desk when I returned my vehicle, however I was unknowingly charged a $100 cleaning fee and would like an explanation of why at the time I returned the car.
4.4 Okay2019 May 29
Pros: They rented a car with an already flat tire.Cons: They could have looked at the car before renting it. Then after I mentioned the problem, they could have fixed it. Instead someone came and filled it with air, that then leaked out again. Had to catch a ride back to the airport and abandon the car in a gas station parking lot.
2.0 Mediocre2019 May 17
Pros: Wasn’t able to rent the carCons: Why does renting a car from Avis has to be difficult with the credit check stuff? I have Good credit and still could not get the rental i reserved online. i wenT to pick up at 5pm close to closing time, was not warned about credit check online until at desk,
2.0 Mediocre2018 Aug 06
Cons: I stood in line to pick up key more than 1 hour and that made me miss my flight and have to take next day flight and whole thing Is mess. No sleep no rest and have to cancel my morning appointments for patients. You can call me if need 936-645-1044
4.8 Okay2018 May 22
CONFUSED CSRPros: I LIKED THE VEHICLECons: I ASKED FOR A 7 SEAT VEHICLE AND WHEN I GOT THERE THEY GAVE ME ONE WITH 6 SEATS. I ASKED WHAT WAS NECESSARY TO ADD A DRIVER, THEY TOLD ME A DRIVER'S LICENSE AND 13.99 A DAY. WENT BACK TO PAY AND THEY SAID HE NEEDED DEBIT CARD AND THEY WERE CLOSING SO I WOULD HAVE TO GO TO THE AIRPORT, 20 MINUTE DRIVE, TO ADD DRIVER. VERY POOR INFORMATION AND SERVICE.