4.0
It took 45 minutes to get my rentalReviewed 2023 Oct 11
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10.0
Pros:Staff was very friendly and caring for my needs.Reviewed 2021 May 23
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10.0
Cons:Nothing, friendly officeReviewed 2021 Feb 28
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7.6
Cons:Vehicle delivered to me with a flat tire, cracked windshield, a dirty interior windshield, and duct tape on the windshield and roof.Reviewed 2020 Aug 04
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2.0
Cons:Even though AVIS shows cars available on both their website and 3rd party websites they had none available. I had a confirmation number for a reservation and 5 minutes later the called me and said they had zero available for that day! What the heck! You shouldn’t e able to reserve a car if their aren’t any available.Reviewed 2020 Jul 21
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10.0
Pros:I accidentally booked for the wrong day, but the pickup staff was entirely gracious and friendly. They got me a car a day earlier than I had mistakenly scheduled and had me out the door on time.Reviewed 2019 Nov 02
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3.6
Pros:The staff at Colorado Springs airport was friendly and efficient as well as the customer service representative I spoke with about my extra charges and despite the fact that he couldn't eradicate the excessive charges he was kind and sincere.Cons:I am aware that Gunnison Airport has few travelers this time of year and was not surprised when there wasn't an agent at the desk when I returned my vehicle, however I was unknowingly charged a $100 cleaning fee and would like an explanation of why at the time I returned the car.Reviewed 2019 Sep 27
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4.4
Pros:They rented a car with an already flat tire.Cons:They could have looked at the car before renting it. Then after I mentioned the problem, they could have fixed it. Instead someone came and filled it with air, that then leaked out again. Had to catch a ride back to the airport and abandon the car in a gas station parking lot.Reviewed 2019 May 29
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2.0
Pros:Wasn’t able to rent the carCons:Why does renting a car from Avis has to be difficult with the credit check stuff? I have Good credit and still could not get the rental i reserved online. i wenT to pick up at 5pm close to closing time, was not warned about credit check online until at desk,Reviewed 2019 May 17
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2.0
Cons:I stood in line to pick up key more than 1 hour and that made me miss my flight and have to take next day flight and whole thing Is mess. No sleep no rest and have to cancel my morning appointments for patients. You can call me if need 936-645-1044Reviewed 2018 Aug 06
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4.8
CONFUSED CSRPros:I LIKED THE VEHICLECons:I ASKED FOR A 7 SEAT VEHICLE AND WHEN I GOT THERE THEY GAVE ME ONE WITH 6 SEATS. I ASKED WHAT WAS NECESSARY TO ADD A DRIVER, THEY TOLD ME A DRIVER'S LICENSE AND 13.99 A DAY. WENT BACK TO PAY AND THEY SAID HE NEEDED DEBIT CARD AND THEY WERE CLOSING SO I WOULD HAVE TO GO TO THE AIRPORT, 20 MINUTE DRIVE, TO ADD DRIVER. VERY POOR INFORMATION AND SERVICE.Reviewed 2018 May 22
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8.0
Pros:Quick and efficientCons:Attendant missed some major damage on my car. I had to point it out.Reviewed 2018 May 18
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