2.0
Pros:nothing . our car I booked was not availableCons:have a vehicleReviewed 2021 Apr 17
review from![kayak]()
4.0
Pros:We thought we were renting from the airport location. My mistake, so we took Uber over to the correct place. We were supposed to have a mid-size SUV but when we got there, there was only a Camry and a compact SUV (Ford Escape, I think). We had 5 adults and luggage for skiing, so these were not an option. The staff there was very accommodating and did find a van that was finishing up a repair at a body shop. One of the employees took us to get food during the 45 minutes or so that we waited, so that was nice. I'm not sure the tires on the van were Colorado traction legal. We were traveling from Colorado Springs to Breckenridge. I saw a digital highway sign that Traction Law was in effect, but was not sure what that meant until someone explained later. Made it over the pass near Alma Ok but later that night had to get a push in Breck. Since the law was in effect , the van was required to be 4WD (which it wasn't) or have snow tires, which I don't think it did.Cons:Getting the right vehicle.Reviewed 2021 Mar 22
review from![kayak]()
10.0
Pros:Pick up and drop off was fast and easy. I was asked if I needed a ride which was greatly appreciated. I didn't need one this time but I might in the future.Reviewed 2021 Mar 16
review from![kayak]()
10.0
Pros:The staff was super friendly and helpful. We appreciated the whole experience and will not rent from anyone else.Cons:We can’t think of anything they could have done better.Reviewed 2020 Oct 20
review from![kayak]()
9.2
Pros:YesCons:Car was not very clean inside, considering Covid restrictions. Someone had also smoked in the car, previously.Reviewed 2020 Sep 28
review from![kayak]()
10.0
Pros:Friendly staff, accommodating drop-off and pick up was easy.Reviewed 2020 Sep 15
review from![kayak]()
10.0
Pros:The staff was friendly and helpful and the drop off was easy.Reviewed 2020 Aug 06
review from![kayak]()
7.6
Pros:Staff was friendly. Easy drop off.Cons:The car was dirty, missing a floor mat, missing plastic pieces inside. It had 35k miles on it, so I'm sure it's going to be taken out of the rental rotation soon.Reviewed 2020 Aug 03
review from![kayak]()
4.8
Pros:I didn't like this experience with Enterprise at all.Cons:The attitude of the staff. Every single one was horrible to me and even have it recorded when they lied about the insurance. Manager was a complete hateful jerk and the lady that helped us first was so rude it was ridiculous.Reviewed 2020 Jul 30
review from![kayak]()
8.0
Pros:yesReviewed 2020 Jun 29
review from![kayak]()
6.0
Cons:Dealt with 2 representatives when picking up my car. First rep was very rude, un-accommodating and rather dismissive. It also would have been nice to know up front that if you are renting a car from out of state (which I would think is around 90% of renters) that you cannot use a debit card for the transaction. Renting a car has become equivalent to reading your cell phone bill with added charges for this and that. Frustrating experience, however the 2nd rep realized our frustration with the lack of up front information and the added charges the initial rep was trying to impose, and removed the frivolous charges. When did they start renting cars with only a 1/2 tank of gas? Overall less than impressed.Reviewed 2020 Jun 29
review from![kayak]()
8.0
Pros:Staff is friendly.Cons:Availability of cars. They don't seem to have enough cars to go around.Reviewed 2020 Jun 24
review from![kayak]()