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10.0
Our GMC YUKON DENALI was perfect. The staff was efficient, accommodating and friendly. Will use them again next year!Reviewed 2022 Jun 29
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6.0
Store needed more staff.Reviewed 2022 Jun 18
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8.0
Gas mileageReviewed 2022 May 31
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10.0
Cruise control did not seem to work and rear window washer did not flow or move.Reviewed 2022 Mar 24
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2.0
Van broke down, then reported STOLON !! ArrestedReviewed 2022 Mar 11
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10.0
Enterprise is much easier and more professional to work with. I only use Hertz when I have to,Reviewed 2022 Feb 07
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10.0
The woman at the desk was very helpful, professional and provided excellent customer service.Reviewed 2022 Jan 10
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10.0
great job and very nice car! Thanks!Reviewed 2021 Dec 22
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10.0
Hertz was the only company in town that had minivans available, so I didn't have a choice on where to go to rent. In the past, I have rented a car for a full week and only paid at the most $600 for unlimited miles. This rental was 4 days, and it cost me $1200, so the value for the experience was definitely not seen. Unfortunately, I had to have this size vehicle, and no other options in town were available. That being said, the entire experience of pickup and drop-off was excellent. In and out rather quickly, and back on the road. The vehicle we received was amazingly comfortable with just enough bells and whistles to make the trip quite pleasant. One thing I love about renting is I get to preview a much newer car without buying and see if I might be interested in purchasing one a little bit later in the future. I definitely loved this vehicle and was sad to have to return it. The only other inconvenience was the location for drop-off, as there was nothing within 50 miles of my home, so I had to drive 80 miles one-way in order to return the vehicle. It would be nice if there had been other options. I definitely felt quite limited and restricted with this rental, and I don't like not having choices to get the most out of my monetary investment.Reviewed 2021 Nov 18
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7.9
The inside windshield could have been cleaned better, you had to look through smeary cleaningReviewed 2021 Sep 29
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3.9
Upon arriving to pick up my rental, I was given a vehicle with 75K miles and a bald right front tire. The second selection they wanted to give me was an upscale SUV that got 19 mpg and had three bald tires unsafe for any travel. Finally, the 3rd choice was a recent return minivan that I cleaned out the trash inside and took to a car wash to clean the bugs off the windows. While the young man that helped me was very polite and understood my issues, this should not be the case with a name like Hertz. All was good in the end and I did receive the minivan I needed.Reviewed 2021 Sep 16
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3.9
Car was dirty. Looks like it wasn’t cleaned from last rental. Bugs still on grill and lights, crumbs on seats, windows were smeared and had a film on them and car stunk like Chinese food. Also car had a bad shake when we got up to freeway speeds. Overall one of the worst rentals I’ve had.Reviewed 2021 Aug 14
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