Guest reviews
Overall rating
8.7
Excellent
Based on 119 reviews
Cleanliness
8.9
Comfort
8.9
Pick-up/Drop-off
8.6
Value for money
8.5
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
47
7
4
2
4
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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2.0
Pros: Nothing
Cons: No one was staffing at the counter when I arrived. I had to book a car on the spot with another company. Very disappointed.
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5.2
Cons: I was given a car that needed oil change in first hundred miles (I was taking it for over 1000) and I had to fill up air twice in tires. Still waiting for someone to get back to me for a possible refund weeks later
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2.0
Cons: Upon arrival there were no vehicles available! Period!!!
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10.0
Pros: Staff was professional. Great as usual. Vehicle was problem free.
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10.0
Pros: Staff was very candid and helpful.
Cons: Nothing could have been better.
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9.6
Cons: The only issue we had is we reserved a truck but none were available when we checked in and all that was left was a Nissan Sentra. This Changed our plans but we adapted.
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10.0
Pros: Staff was awesome. Super easy, affordable, and quick and I was on my way in a solid, reliable, clean vehicle.
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9.6
Pros: very fast, simple
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10.0
Pros: Friendly staff. Fast counter transaction
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10.0
Pros: Drop off was very easy
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10.0
Pros: Friendly staff, vehicle available as reserved, honest prices, easy communication.
Cons: great experience
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10.0
Pros: Yes, everything was perfect! Easy check in/check out, comfortable car, friendly staff, fair price.
Cons: Nothing
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- Economy rental cars from Alamo in Colorado Springs are around 39% cheaper than other car types, on average
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