Pros: Pick up staff was rude and difficult- will not be back because of manager and older gal we had to deal withShe lied to us
drop off member was super nice and helpful
Cons: STAFF that u get what u reserved or at least comparable Vehicles are not chosen for just seating also baggae especially when what u requested are in lot. I will never use COS AIRPORT for rentals again The customer service was horrendous and we are local to COS- hope our visitors are not treated this way.
Cons: Everything. I had plans to leave. Could not get car because of card declined and they would not let me put deposit on my bank account
Pros: Easy pickup great service
Pros: First time renting a car and the process was quick and simple. The SUV was nice. Drop off was easy. Overall good experience that I will use budget as my first choice next time I need a rental.
Cons: The location wasn’t updated and I had to get the right address.
Pros: Great experience . Easy going atmosphere at pick up
Cons: The price of the van. Also, I would have extended our trip, but when I called into budget, they quieted me Higher than the high price I already paid
Pros: Cool ppl. No line at the check in. Got to drive Jeep Grand Cherokee for the first time!
Pros: I originally signed up for another company, but when the counter person didn't show up, I showed my registration and she was able to match the price, with a very pleasant attitude. Good Job Budget!
Pros: Customer Service was great, had no complaints, or comments...
Cons: If I could have dropped of vehicle in Pueblo instead...
Pros: The staff was able to give me a comparable price at a different location than it was reserved at.
Cons: Pick up location is in Walmart, like inside Walmart. No signage outside to indicate rental car inside. Went around and around looking for rental place. Otherwise it would have been good.
Cons: The person behind the counter was super nice but also a new employee so there was some confusion over available models. There should be a first-day training or a reference sheet for the different vehicle classes.
Pros: Easy drop off
Cons: Do not appreciate being tricked into upselling with deceptive language. I picked the car and price point that I chose for a reason; Why should I consider a different vehicle at a higher rate??
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Budget in Colorado Springs.
Budget has 5 rental locations in Colorado Springs. Take a look at our Budget rental location map to find the best rental cars near you.