Guest reviews
Overall rating
6.0
Good
Based on 57 reviews
Cleanliness
6.2
Comfort
6.1
Pick-up/Drop-off
5.8
Value for money
6.0
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Pros
"Staff was friendly and accommodating."
(in 1049 reviews)
"We had a great experience."
(in 361 reviews)
"Customer service was friendly and helpful"
(in 389 reviews)
Cons
"I will never use dollar again."
(in 256 reviews)
"The customer service was bad."
(in 326 reviews)
"The car conditions were terrible."
(in 2963 reviews)
Recent reviews
Traveler rating
15
6
10
7
10
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
compact car
great car
car available
easy drop
friendly staff
great value
quick and easy
great price
great experience
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2.0
Pros: They were closed at the time of pick up, they did not pick up the phone and the website did not allow for cancellation.
Cons: everything
review from
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10.0
Pros: Great staff
review from
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8.0
Cons: Nothing all was good
review from
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9.2
Pros: I was able to put the deposit on my debit card when I did not have the full rental amount on my credit card. The employees were very helpful and straightforward, and the dropping off of the car was a breeze.
Cons: Choices in cars.
review from
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5.6
Cons: Ok the best service is when you rent a car be honest and show a complet price for the car rental. Not just show half price so when you go to pick the car they charge with a bunch of numbers. The company should said tha aditional charges will be paid at pickup.
review from
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2.0
Pros: The attendant was a liar. I reserved car to be pick up at noon. they did not have car available but they were pretending to do.
Cons: Tell the truth, and offer help to find a car if they over book. I asked the attendant for help his answer was "you have to call other car rental by your self". I am not form the area, and by the time he told me all rental car were closed or with out cars.
review from
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2.4
Cons: They did not honor their pricing
review from
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10.0
Pros: Staff was helpful. Just outside the airport so you have to wait for the shuttle. Relatively easy process and quick to get the car / drop-off.
review from
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6.8
Pros: friendly staff, great price, great car
Cons: so slow, understaffed. Workers trying hard but they aren't given enough. It takes 1-2 hours of waiting in line before you get a car
review from
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10.0
Pros: Yes, the staff were friendly and did everything fast.
Cons: Nothing they did everything with good timing.
review from
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10.0
Pros: Very helpful
review from
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10.0
Pros: Very good service
review from
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