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Book Dollar car rentals in Hilo

Driver's age: 26-65
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Dollar car rental prices in Hilo

Discover the best prices and deals for you by selecting your travel dates.
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Economy car
Economy
M
Compact car
Compact
M
Intermediate car
Intermediate
M
Standard car
Standard
M
Full-size car
Full-size
M
Luxury car
Luxury
M
Minivan car
Minivan
M
Passenger van car
Passenger van
M
Commercial car
Commercial
M
Pickup truck car
Pickup truck
M

Reviews for Dollar in Hilo

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" and accomodating."(in 1049 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"Will from Dollar"(in 256 reviews)
Overall Rating7.5 GoodBased on 40 reviews
Cleanliness
7.9
Comfort
8.0
Overall
7.3
Pick-up/Drop-off
7.9
Value for money
7.0

Recent reviews

Traveler rating
9
7
1
1
0
0
5
Find reviews that mention:
8.0
No ProblemsReviewed 2023 Oct 17
review fromkayak
10.0
Excellent - best car rentalReviewed 2023 Oct 13
review fromkayak
1.9
I wish we got the car we booked. The car we received was vibrating while braking at freeway speeds and made us feel completely unsafe. We changed our car the next day for free and no hassle process.Reviewed 2021 Jul 06
review fromkayak
10.0
Pros:Let switch drop off after airline messed us up.Cons:There was definitely a speed sensor that would ding when you went 56 mph. That was super annoying 😒Reviewed 2021 Apr 29
review fromkayak
6.8
Pros:The counter person was pretty nice and friendly. The check in and check out was really quick. We love the vehicle because it accommodated our whole family and the purpose for the rental and it was a really smooth and comfortable ride.Cons:The rental company should have cleaned the vehicle before renting it out. It was really dirty, inside and out, and my daughter found a used, dirty mask, that could have exposed us to Covid!!! There was dirt in the center council and in the storage compartments on the doors, and the vehicle looked like it hadn’t been vacuumed. Also, there were smudges/hand and fingerprints on the windows and center council. We really would expect a higher level of cleanliness during a time like this!!!Reviewed 2020 Nov 22
review fromkayak
10.0
Pros:very good staffReviewed 2020 May 17
review fromkayak
8.0
Pros:The counter staff is very nice.Reviewed 2019 Dec 29
review fromkayak
10.0
Pros:Friendly staff, no lineReviewed 2019 Dec 16
review fromkayak

Where can I find Dollar car rentals in Hilo?

Address

1 General Lyman Field

Hours

Monday06:30 - 21:30
Tuesday06:30 - 21:30
Wednesday06:30 - 21:30
Thursday06:30 - 21:30
Friday06:30 - 21:30
Saturday06:30 - 21:30
Sunday06:30 - 21:30

Phone

+1 866 434 2226

Address

400 E Kawili Street

Hours

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00

Phone

+1 808 934 0302

Good to know

Most popular location

1 General Lyman Field

Most popular car type

Intermediate

Top tips for renting a car from Dollar in Hilo

  • Dollar car rentals in Hilo have a range of car types for travelers who wish to introduce the flexibility of a rental car on their Hilo trip. The streets of downtown Hilo are narrow owing to street parking, making it reasonable to rent a compact vehicle if you plan to cruise in the city center. A convertible is an ideal alternative if you are looking to enjoy the beach atmosphere of Hilo. You may be visiting Hilo with friends and family, which necessitates a large vehicle. We recommend selecting a van or SUV so everyone can enjoy the trip in comfort.
  • Before you book a Dollar car rental in Hilo, be sure to join Dollar Express Rewards, their loyalty program. Joining the program is free, and you can start collecting points immediately. Once registered, the company will give you points every time you rent a car with Dollar. You must rack up over 500 points to start claiming free weekend or daily rentals in a vehicle category of your choice. Dollar also offers Travel Partner Rewards, where you can earn points by taking flights and staying in hotels that are partnered with the agency.
  • Dollar car rentals in Hilo are flexible when it comes to modifying or canceling your reservation. Their cancellation policy states that you can cancel a booking online via the company’s official website. You can get a refund for all cancellations made up to a day before the pickup date. Dollar will assess a $50 charge and refund the rest of your prepayment. However, the fee may hike to $100 if you cancel less than 24 hours before picking up your rental. Be careful with no-shows, as you may have to forfeit your entire prepayment if you don’t collect the car without notifying the company beforehand.
  • Another reason to rent Dollar car rentals in Hilo is that Dollar places you, its customer, at the center of its culture. The company operates on a satisfaction guarantee policy. Dollar won the prestigious Russell J. Bruno Award, highlighting its commitment to quality service. You can confidently request help from their agents whenever you require a helping hand to rent or return a car. To continually improve its customer service, the company has a form on its website where you can submit your compliments and complaints regarding your renting experience.
  • Intermediate rental cars from Dollar in Hilo are around 11% cheaper than other car types, on average.

FAQs about renting a car from Dollar in Hilo

  • Where are the best pickup locations for booking Dollar car rentals in Hilo?

    Subject to your travel needs, you can pick up your Dollar rental car at either of the two locations in Hilo. The first is 1 General Lyman Field, a spot closer to the city center. You can also pick up the vehicle at Hilo International Airport—a convenient place for those with luggage who want to avoid the hassle of accessing downtown Hilo via cabs.

  • How does Dollar assign cars to customers?

    With Dollar car rentals in Hilo, you can select the class of vehicle that suits your tour. As such, you can indicate whether you are looking for economy, convertible, pickup trucks, or alternative categories. Once you present yourself at the pickup spot, Dollar agents will show you the available cars in the category you indicated.

  • Where are the best places to park a Dollar car rental in Hilo?

    Hilo's city center is usually not busy, so you can find street parking available for a limited duration. There are some public parking lots in downtown Hilo that charge approximately $7 per hour. The longer you park, the lower the rate per hour. Your hotel will likely offer valet or complimentary parking. Leaving your car overnight at your hotel is not only convenient, but also affordable.

  • What is the most popular rental car from Dollar in Hilo?

    Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Dollar in Hilo.

  • How many car rental locations does Dollar have in Hilo?

    Dollar has 2 rental locations in Hilo. Take a look at our Dollar rental location map to find the best rental cars near you.

  • Does Dollar have a car rental location at the airport: Hilo Intl airport (ITO)?

    Yes

  • Does Dollar offer shuttle or airport pick-up services from Hilo Intl airport (ITO)?

    Yes