Book Hertz car rentals in Hilo

Hilo, The Big Island, HI, United States
19 Aug — 26 Aug
Same drop-off
Hilo, The Big Island, HI, United States
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Hilo

Overall Rating8.7 ExcellentBased on 137 reviews
Cleanliness
8.9
Comfort
8.7
Overall
8.7
Pick-up/Drop-off
8.8
Value for money
8.6

Recent reviews

Traveler rating
48
8
2
5
0
Find reviews that mention:
10.0
Large detailed folding PAPER MAPS of the island, in every Glove box, in every car!!! (On which ever island) Come on! Make it happen! No other can rental company is doing it! You're welcome!Reviewed 2022 Jun 29
review fromkayak
8.0
Agent was pleasant and actual vehicle rented could have been cleaner.Reviewed 2022 Mar 31
review fromkayak
10.0
Everything was perfect! We picked it up and dropped it off at Hilo airport. The guy there at the desk had the best customer service and personality both days.Reviewed 2022 Mar 19
review fromkayak
8.0
Pick up in Hilo was fast and easy, unusual these days for rental cars.Reviewed 2022 Feb 26
review fromkayak
8.0
we rented a full size SUV for 4 adults and a 3 year old and it was very spacious and comfortable. The only problem we had was that the drivers side rear tire would not hold air. we had to hit a gas station virtually every day to keep the pressure close to where it was supposed to be.Reviewed 2022 Feb 23
review fromkayak
2.0
Jose did the very best with what he had to work with. However, the car type we had PAID FOR IN ADVANCE was not held for us. Jose said we had a pickup time of noon but we did not show up until 5pm. So they assumed we were no show. Why didn’t they call? The only cars he had left were Camaros and Mustangs. I realize they are premium cars but we could not get our luggage in the Camaro. Using the mustang we had to put one suitcase in the back seat. The mustang was not easy to use for our vacation purposes.Reviewed 2022 Feb 18
review fromkayak
10.0
The pick up window area was very crowded and there isn’t really any place to wait comfortably. Staff was nice, although pick up was slow. Overall it was a good experience and I would definitely recommend it to anyone.Reviewed 2021 Nov 28
review fromkayak
10.0
Rental very convenient in airport. Staff was friendly and informative. Quick service and nice, clean car. Return was simple and efficient. All around good experience.Reviewed 2021 Nov 15
review fromkayak
7.9
The car was great other then the fact that a/c would cut in and out.Reviewed 2021 Aug 18
review fromkayak
10.0
Pros:Ease of pickup and drop off location at Hilo airportCons:Car could’ve been a little cleaner.Reviewed 2021 Jun 06
review fromkayak
10.0
Pros:Staff was very accommodating, rental was top notch!Cons:The website is not very user friendlyReviewed 2021 May 08
review fromkayak
2.0
Pros:hertz car rental rep. is very nice. We cancel the booking due to we were not allow to enter HI, we arrived at Honolulu at 05:00am on Monday with hawaiin airline en rout to Hiloi, but we were not allow to unless we agree to be quarantine for 10 day,yet our time to stay in HI only 7 day, so we decided to fly back to Las Vegas the same day, we called hertz car rental and we inform that we need to call expedia.com to get the refund, the 800# weren't answer for 2 day, finally got live person answer and we were to direct to call another #, the number he gave us wes the wrong #. 3 days pass finally talked to the rep. and he said to to confirm with hertz, and they will call back, in short they told us not to expect a refund at all.Cons:We will not recommend to book anything thru racrental.com, getting a red tape all around, book direct to hertz car rental or any other well known car rental such as avis or enterprise.Reviewed 2021 May 06
review fromkayak

Where can I find Hertz car rentals in Hilo?

2355 Kekuanaoa Street#15, Hertz car rentals

Address

2355 Kekuanaoa Street#15

Hours

Tuesday06:30 - 21:30
Monday06:30 - 21:30
Sunday06:30 - 21:30
Friday06:30 - 21:30
Saturday06:30 - 21:30
Wednesday06:30 - 21:30
Thursday06:30 - 21:30

Phone

+1 808 935 2898

Address

400 E Kawili Street

Hours

Tuesday07:00 - 17:00
Monday07:00 - 17:00
Friday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00

Phone

+1 808 934 0302

Good to know

Most popular location

2355 Kekuanaoa Street#15

Most popular car type

Standard

FAQs about renting a car from Hertz in Hilo