Book National car rentals in Hilo

Reviews for National in Hilo

Recent reviews

Traveler rating

Wonderful

11

Very good

2

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

0

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great servicegreat experience

pick up and droppick up the car

car availablestaff was helpful

car was greatcustomer service

10.0

Had an issue with the car several days into our vacation. Drove to the rental place and they had us in a new vehicle within 10 minutes. No hassle. No stress.Reviewed 2022 Aug 28

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10.0

Up graded but no charge, nice but took a few extra minutes to get vehicle delivered to us. Would have been faster to have us go get it.Reviewed 2021 Dec 21

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10.0

Pros:Very friendly, easy going and nice. Getting the car and returning it was easy and niceCons:Nothing, wish there were deals on pricingReviewed 2021 Mar 27

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9.2

Great rentalPros:Fast, friendly service. No issues checking in or out. A little pricey but would definitely rent from them again.Reviewed 2018 Mar 30

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8.8

Pros:Friendly serviceReviewed 2018 Mar 29

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10.0

Pros:Su at the Hilo airport National car rental was absolutely AWESOME! She saved our trip and was so kind. Thank you Su.Cons:We rented a jeep and it had no running boards which made it hard for my wife to get in out. Also it had manual locks and manual windows.Reviewed 2018 Feb 21

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10.0

Quick and easyPros:Very quick and easy to pick up and return at Hilo. Recommend!Reviewed 2018 Feb 12

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10.0

Amazing!Pros:Great service and friendly!Cons:Nothing great experienceReviewed 2017 Aug 22

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10.0

Great customer service!Pros:Great customer service, great people, great priceCons:I didn't like that it would have cost me $1600 more to change the drop off location to Kona. That seemed a bit excessive and inconvenient, but guess I understand they want to keep their Jeeps on their side.Reviewed 2017 Aug 09

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8.0

Pros:Ashley at the hilo airport was awesome!Reviewed 2017 May 25

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6.0

Cons:I returned the vehicle before office was open. When I called to check on the return attendant could not tell me th e status. She said I would be notified within 48 hours. One week later and I still haven't been notified.Reviewed 2017 Mar 22

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10.0

Hello HiloPros:Friendly staffCons:Hardtop extended Jeep. I wanted the short one with the soft top. It feels more like a convertible and it's much quicker to put the top down.Reviewed 2017 Feb 26

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• What is the most popular rental car from National in Hilo?

  Economy (Ford Fiesta or similar) is the most frequently booked rental car type from National in Hilo.

• How many car rental locations does National have in Hilo?

  National has 1 rental location in Hilo. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Hilo Intl airport (ITO)?

  Yes

• Does National offer shuttle or airport pick-up services from Hilo Intl airport (ITO)?

  Yes