Book Enterprise Rent-A-Car car rentals in Hilo

Reviews for Enterprise Rent-A-Car in Hilo

Recent reviews

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4.0

No shuttle from the airport to the enterprise location. Advertised as off airport location however did not state that a shuttle or ride was available. If I was disabled or unable to walk 2.5 miles in unknown location and conditions, I would of not purchased/reserved the vehicle. In this instance, I had a disabled traveler with me who was in a wheel chair. There is no side walks on the main highway as I found out while paying more for an Uber ride to an enterprise location. My disabled traveler remained at the airport due to a compact Uber car that was unable to store a wheelchair. First for me in my entire life where any rental car company says “its the only way to get to our location, its normal”. At least advertise the stipulation on your site. Its decieving and unethical.Reviewed 2023 Feb 25

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8.0

My car was supposed to have a full tank, but it only had 7/8 (about 2 gallons short).Reviewed 2022 Sep 17

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8.0

A pickup and drop off serviceReviewed 2022 Apr 28

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10.0

Pros:They're quick and fast and friendlyCons:Everything is perfect, Although i got the car with few damages to it,But the girl still inspected for me and i got nothing to worry about..They take good care of their customersReviewed 2021 Jun 02

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8.8

Pros:Friendly, helpful staff.Cons:The car we reserved was not ready and we had to wait about 30 minutes for them to prep another one. Since we had reserved it online, it should have been available.Reviewed 2020 Aug 01

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10.0

Pros:Staff very friendly and helpful. Great price through PriceLine.Cons:All the rental car places in Hilo close at 5pm. I had to rebook my flight after discovering that. They are 5 minutes away from the airport, which is why the price was so cheap. Had to take a cab to pick up the car (I called Enterprise from the airport to inquire about transportation), but they offered me a ride when I dropped off the car, which I didn’t need then. Curious why they didn’t offer me a ride from the airport vReviewed 2020 Jul 18

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10.0

Pros:Excellent service I’ll definitely Use and recommend enterprise for future rentalsReviewed 2020 Jul 08

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10.0

Pros:VeryCons:NothingReviewed 2020 Jun 14

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6.4

Cons:Not at airport did not pick up or drop off, not 24 hoursReviewed 2019 Oct 31

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5.2

Cons:All the employees I dealt with were friendly and helpful, so excellent service. I realize inventory was low, but my car had stains on the seats and scratches all over the outside body. It was embarrassing to ride around in.Reviewed 2019 Apr 30

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9.6

Pros:It was so fast & easy to get a rental. Both picking up & returning, service was awesome!Reviewed 2018 Nov 25

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10.0

Great Customer ServicePros:Attentive staff efficient and and expedientReviewed 2018 Sep 14

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• What is the most popular rental car from Enterprise Rent-A-Car in Hilo?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Hilo.

• How many car rental locations does Enterprise Rent-A-Car have in Hilo?

  Enterprise Rent-A-Car has 2 rental locations in Hilo. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Hilo Intl airport (ITO)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Hilo Intl airport (ITO)?

  Yes