Book Payless car rentals in Hilo

Reviews for Payless in Hilo

Recent reviews

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Wonderful

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10.0

Very friendly staff Rose!Reviewed 2023 Sep 16

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8.0

Very convenient location, but with only one person working the line can get long. Car was good and so was the price.Reviewed 2023 Jul 03

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4.0

The first car felt like it had been in an accident so I returned it . The second car was brand new but it smelled like marijauna but I wasn’t sure what the smell was until I found a bud leaf on the floor of the back seat . So I have mixed thoughts about this experience! But overall I know life happens and my needs was metReviewed 2023 Jun 05

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8.0

GoodReviewed 2023 May 18

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10.0

Friendly service!!Reviewed 2022 Mar 03

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8.0

Pros:The staff was very friendly. They had a cancellation on a mini-SUV and gave us a free upgrade.Cons:The vehicle could have been a little cleaner.Reviewed 2021 May 16

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9.6

Cons:Everything was coolReviewed 2019 Mar 19

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6.0

Pros:Nice peopleCons:I booked an Audi convertible but was left with a Mustang. sobI switched to a hard top sedan because Mustangs are so uncomfortable.Reviewed 2017 Oct 24

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10.0

Car rentalPros:Quick and easyReviewed 2017 Jul 27

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10.0

Hilo Payless "High Five!"Pros:Easiest rental experience ever...so easy that I am horrified at all my previous airport rental experiences that are thought were "okay." Friendly service, fast paperwork, upgrade (very exciting) and we were off on our Hawaiian adventure in just a few minutes. Payless is curbside at the airport in Hilo, and after you walk right up to the attendant, we walked across the access road and there was our car waiting in the second row. Couldn't have been easier. I didn't get any "up sell" on insurance or coverage after firmly saying I wasn't interested. Easy drop off as well. In and out of the Payless booth in less than 5 minutes. Again, pleasant attendants and I will definitely use this company again!Reviewed 2016 Nov 12

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10.0

Great experiencePros:Free upgrade, very friendly and helpful staff.Reviewed 2016 Oct 27

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4.8

Cons:Only accept Credit cards in spite of the reservation was made with a debit card!Reviewed 2016 Sep 02

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• What is the most popular rental car from Payless in Hilo?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Payless in Hilo.

• How many car rental locations does Payless have in Hilo?

  Payless has 1 rental location in Hilo. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Hilo Intl airport (ITO)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Hilo Intl airport (ITO)?

  Yes