Book Dollar car rentals in Madrid

Reviews for Dollar in Madrid

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Traveler rating

Excellent

7

Good

5

Okay

7

Mediocre

2

Poor

0

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car was cleangreat price

rented the carcredit card

car i reservedcustomer service

get the cargreat experience

friendly staffnever rent

10.0

Staff at rental office was the best, very professional and helpfulReviewed 2022 Jul 12

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6.0

Cons:They did not have the car that I reserved and we wound up in something smaller with luggage on the seat between people.Reviewed 2020 Jan 02

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4.4

Pros:I was charged for a full tank up front and said if I returned the car full, they would take off the $75 they charged me up front. However, when I returned the car full, they said i couldn’t get a refund or credit. So I basically paid twice for gas which I very upset about.Cons:Be upfront on the costs. Like I said, I brought this upfront with the clerk that I didn’t want to prepay the gas but they said no problem, they will take off the charge if I return it full. How do I get my money back?Reviewed 2019 Dec 07

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6.4

Pros:Staff friendly, great carCons:Was unaware that unless I wouldn’t to take out their top cover with no Excess a €600 would be placed on my account (withdrawn). Still waiting for it to be returned after dropping it off yesterday.Reviewed 2019 Apr 22

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6.0

Cons:We had to purchase extra insurance from the car rental company. We thought the $9 we paid when booking the car with Kayak was the insurance from the car rental company.Reviewed 2019 Jan 05

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4.0

Pros:My credit card is been charge a lot more money that expected. I had a reservation for a set amount.Reviewed 2018 Nov 13

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6.0

Cons:The person who receive us in Madrid was in a very bad humor and tried to bargain an insurance in our reservation. We keep saying that we dont want one and he denied to rental the car. With lot of conversation it was possible to rent. Very bad reception.Reviewed 2018 Aug 14

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5.2

PROCESS STINKSPros:600 Euro hold put on my credit card since I declined insurance, for a 1 day rental.Cons:600 Euro hold put on my credit card since I declined insurance, for a 1 day rental. Now don’t have money available for days. Can’t rent hotel room.Reviewed 2018 Apr 28

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10.0

Pros:The car, service and price. All was perfect.Reviewed 2017 Oct 31

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6.4

Unfair feesPros:Pick up was easy, friendly. Car was clean and well working.Cons:I was charged 150 euros for a tiny speck in the windshield (the size of a pen point), There were no cracks, just a tiny speck. It's so small and unnoticeable that I doubt highly they are going to do anything to repair it. It seems I was being fined for not buying their insurance! (I have my own insurance coverage).Reviewed 2017 Sep 17

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10.0

The basic rate was great. Insurance was out of sightPros:The process was very easy. The location was convenient to downtown Madrid. The car, a manual drive Fiat was comfortable and spacious with room for luggage for the five of us. The night drop procedures were very easy to complete. The rental agent was very helpful and efficient.Cons:We were a little in shock when the full insurance coverage brought the rate to nearly €1000 from a basic rate of €125 for a weekly rental.Reviewed 2017 Jul 21

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9.6

Great car, low pricePros:New manual shift car for very low rent including unlimited miles. Easy after-hours drop-off. Very friendly and helpful staff.Cons:I tried to extend my reservation during our rental period but there was no email address, nobody picked up the phone with multiple tries when the office was open, and the national rental number informed me that I needed to make contact with the local office. I was uncomfortable but silmply kept the car. It worked out fine -- when I returned the car he agency simply charged me for an extra day without question or penalty.Reviewed 2017 Jul 01

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• What is the most popular rental car from Dollar in Madrid?

  Mini (Ford Ka or similar) is the most frequently booked rental car type from Dollar in Madrid.

• How many car rental locations does Dollar have in Madrid?

  Dollar has 8 rental locations in Madrid. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Barajas airport (MAD)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Barajas airport (MAD)?

  Yes