Cons: Our check engine light came on 3 days into our trip. We called dollar and they said to drop it off at the nearest rental location. No offer to come out to us to swap cars. We asked if a car would be ready when we arrived and they said yes. We arrived in Louisville and the attendant said they didn't have any cars for us. We ended up checking in at the hertz counter. Debby was very helpful and she did find us a car. But the experience overall was not good.
Pros: Pick-up staff were so-so; drop off-fine. no real encounter there
Cons: Vehicle needed maintenance; several signs on the dashboard recommending service; tire light came on; my brother filled 3 out of the 4 tires which were in the 20# range. Only one tire nearly correctly filled.
Pros: the staff was nice but miss leading on the total price
She told me i would not be charged the extra 2 hrs with the upgrade and i was charged the extra and then sum.
Pros: Staff was horrible. And I didn’t even end up getting the rental and still haven’t received my money back for it.
Cons: Everything could have been better.
Pros: Staff was friendly and kind through each step
Cons: Car was dirty in multiple areas, smelled like cigarette smoke, needed an oil change 2 minutes into driving it it. Not worth it for the money.
Pros: The lady at the counter was very friendly and knowledgeable, drop off was easy , car got good gas mileage
Cons: I ordered a Jeep 4 wheel drive and got a super cramped Buick , the car didn’t have a cd or cassette player , I had only driven less than a hundred miles and the change oil light came on and was told to take the car back but I decided to just change the oil myself since I was traveling a long trip
Pros: Staff was awesome at the MKE airport upon pickup, they really made our honeymoon!
Cons: Do not rent from this company, there was so much wrong on multiple levels, first the credit card machine was faulty and it declined my card despite the fact i called my bank and confirmed that the card is working. The lady at the counter did not let me swipe my card, or enter the information manually as it is against their policy. I tired using different card, and same things happened. Second thing the lady at the counter was especially rude and unhelpful. Third i tried to cancel my reservation to rent from other company they stated that they will charge me a cancellation fee.
Cons: Clerk was very unprofessional, talked to me like I needed to use dollar. Left counter and went to Alamo and had a car in 5 minutes. I will use dollar in the future but not with a clerk that makes me feel uncomfortable. I’m a customer.
Pros: Staff was friendly
Cons: At the time of rental was asked if I wanted accident insurance for 9.00 a day I said yes. When we checked the car in everything was good and upon receiving the charge detail from Dollar they charged me extra 349.12 which included 252.43 in insurance charges and 14.97 for satellite radio, which was never turned on, insurance rate of being told would be about 30.00 came to 252.43. This is totally wrong to advise a customer of 1 charge and charge 10 times the amount. How many other people do they scam this way? To not lie to customers would have been better.
Pros: Drop off staff member was great
Cons: Rented car in Milwaukee in winter, no snow scraper in vehicle. Employee at return was very apologetic.
Pros: My plans changed, and my drop off was earlier and dollar was not able to credit me, upgrade me or refund me because I paid in advance.
Cons: Would be nice to be put first as the customer seeing how my travel plans changed and I advised up front on pick-up; no credit, refund or small upgrade...they just kept 2 days of my prepaid reservation. Good for Dollar, not good for me the customer.
Dollar has 1 rental location in Milwaukee. Take a look at our Dollar rental location map to find the best rental cars near you.