Guest reviews
Overall rating
7.8
Good
Based on 35 reviews
Cleanliness
7.9
Comfort
8.1
Pick-up/Drop-off
7.5
Value for money
7.9
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
9
5
2
1
2
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9.6
Pros: Staff was friendly and picking up and dropping off the car was quick!
Cons: Nothing really
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6.8
Pros: Drop off was quick.
Cons: Quicker pick up. Provide a way for renter to pre-record info so pick up goes much faster.
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10.0
Pros: Great store with friendly employees
Cons: Location is ok but not great
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10.0
Pros: Staff was extremely friendly and professional. Picked the car quickly with no issues.
review from
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6.0
Business Ethics Questionable
Pros: Long line upon arrival. Discovered due to "upgrade" of the vehicle so the sales agent could pitch various features for extra charges. I will not use Avis again.
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6.8
Was it easy to find and pull in.
Pros: The whole area they got me right in and got my receipt out quickly
Cons: Trying to find where the desk was and how to get back out of the ramp
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8.0
Pickup
Cons: The line at avis was extremely long and initially only one person was working the desk for both Avis and Budget, waited about 30 min to get car
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2.0
Pros: I didn't like ANYTHHING about my experience.
Cons: First off when I got there no one was at the AVIS car rental counter. It was me and another person standing there, the the lady behind the counter says "there is only one line".. What the hell in another rental agency line.. Mind you there are like 15+ other people standing in line. ONLY 2 people behind the counter who were just rude and not friendly at all.. I had to leave and never got my rental. If I'm spending my hard earn money for negativite expierence your out of your mind..
review from
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5.2
friendly agent. gas ripoff
Pros: nice guy at dropoff
Cons: charged the most money i've ever seen for gas fill up ($180 for a sedan)
review from
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9.2
Pros: Gas mileage was great on that new impala.
Cons: Even though it was a newer car with about 12K miles, I could tell there was a slight smoke smell covered up with air freshener. It wasn't terrible by any means, I've smelled much worse. Great vehicle overall, great experience driving to Green Bay.
review from
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10.0
one way rental
Pros: Very clean, well kept vehicle
Cons: The service at the rental counter in Milwaukee was horrible. I was in line for 1:15 waiting to check out
review from
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10.0
Quick and cheap
Pros: Good gas mileage
review from
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FAQs about renting a car from Avis in Milwaukee
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