Cons: Exterior needed a wash.
Pros: when I got to rental counter in Mke- Marie argueed with me re. me wanting to return the car with a full tank of gas- so I got taken- a 10 gallon tank at $2 a gallon - and was charged 27....
Cons: when I got to rental counter in Mke- Marie argueed with me re. me wanting to return the car with a full tank of gas- so I got taken- a 10 gallon tank at $2 a gallon - and was charged 27....explain it better and given me my options- car was too small .....
Cons: Our reservation for a speciality van was at noon. We arrived at the location at 12:07 and the location was closed. The sign on the door and the website both said the location was open until 2:00. Avis was very unhelpful, insisting that it was my fault for “missing my appointment.” I told them that there were several steps they could have taken to make the situation a more customer service friendly experience, when the rental office saw they had a specialized reservation at noon, and they closed early, they should have had the courtesy to call us to alert us that our reservation was at closing time. The evening before, I called Avis to confirm the reservation, at that point the agent should have mentioned that the location closes at the time of my reservation. Neither steps were taken. I ended up having to drive to an airport location, and pick up a much smaller car, they didn’t have my specialty van in stock. I now have to pay $400 in shipping to get the remaining items shipped that was intended to go into the van. Avis customer service has been unhelpful, and maintains this is “my fault.” Buyer beware.
Pros: Good car that was clean and hadn't been smoked in before my trip.
Cons: I'm not a big fan of the Milwaukee Airport. The signage is awful. I got lost trying to get back to the concourse.
Pros: Never again this was my worst rental experience ever. I would never use Kayak or Thrifty again.
Cons: Using any rental company never using Kayak
Cons: Car was dirty inside and out. Customer service rep was rude at the counter. Very short tempered and rude.
Pros: We ended up having to cancel our reservation and lose 28.00 because the person at the counter ran my credit card and locked them up for 24 hours. I will never choose thrifty again. I ended up using national and they were so much nicer and more accommodating.
Cons: The person at the counter should of informed us about the credit issue. She did the same thing with the client before and after us. I also prepayed my rental and she added another 450.00 to the rental tab. Over 700.00 to rent a car for 7 days. National is a much better car rental company. I will never recommend thrifty.
Pros: The staff was great. When they couldn't source the car that was rented they got one from a competitor.
Cons: It was a seamless transaction.
Pros: easy drop off
Cons: not much
Pros: The vehicle was great value for the price
Cons: The reception line was incredibly slow
Pros: Convenient to the terminal, very nice car and a great price
Cons: The rental process was a bit slow with a medium length wait, but still handled thouroughly and professionally
Pros: Picking up and dropping off was very easy. Counter staff were friendly and courteous and explained everything I need to know.
Cons: Nothing. Had no issues with renting
Thrifty has 1 rental location in Milwaukee. Take a look at our Thrifty rental location map to find the best rental cars near you.