Pros: Dollar counter closed n Hertz counter to serve but hertz staff was really bad!
In line for 2 hours n the lady at the counter packed up and left without saying anything!
Went to National n in 15 minutes i was in the car ready to go! Service was really bad!
Cons: Everything was so bad i donot know where to begin! I ended up getting a car at National..... All the staff at Hertz was just bad, slow and did not care for the long line and people waiting. Staff was awful to the highest degree! Customers were mad!
Pros: Good service
Cons: Speedy the line
Pros: The staff was great
Cons: The car was dirty, it smelled. This was disgusting and scary because they had a sign saying that you would be penalized for returning a dirty car.
Pros: Friendly agent at check in
Cons: Timing was awful. Had to wait for nearly 2 hours.
Pros: The car and drop off
Cons: Pick up was terrible
Cons: The Car stunk of cigarettes, our clothes reeked of it. It was awful and Dollar would not do anything to rectify it.
Pros: clean car, quick & decent pickup
Cons: Charged a fee to return to another location, then charged an additional fee for ending up returning to same location I rented car from. There should only be one or the other fee.
Cons: Dollar App could have been better.
Pros: Had to wait for awhile for the pickup. Drop off was better
Cons: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.
Pros: Did not have the vehicle that we had reserved.
Cons: If they had the exact vehicle we reserved.
Cons: car i reserved waiting for me
Great car, meh service
Pros: The car was clean, well maintained, and relatively new (12K miles).
Cons: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.
Compact (Jeep Renegade or similar) is the most frequently booked rental car type from Dollar in Oakland.
Dollar has 1 rental location in Oakland. Take a look at our Dollar rental location map to find the best rental cars near you.