Book Avis car rentals in Oakland

Pros: I picked my car on Friday 4/2/2021 and sropped off the same day at a dfferent location. On Monday, I received an email that I was a no-show for my rental pick upi and that a charge of $50 will be applied to my credit card. I tried to call but the cale was disconnected twice and after that there was a problem wtih a website. Absolutely a dishonest service! I am shocked!

Cons: I could have been told about their policy of requiring a flight number to book

Pros: Clean car

Cons: Too expensive And i got to the airport 45 min later then my booking and they charged me an extra whole day.

Car smelled like smoke

Pros: Apple CarPlay in the vehicle

Cons: The car smelled terrible. When I told them upon check in, they didn’t care

Cons: Does not honor online reservations past midnight, whereas most other rental agencies honor reservations for 24 hours.

Dirty car and tagged with profanity

Pros: N/A

Cons: Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.

Mis sold insurance

Pros: Slick systems and car

Cons: Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.