Pros: I picked my car on Friday 4/2/2021 and sropped off the same day at a dfferent location. On Monday, I received an email that I was a no-show for my rental pick upi and that a charge of $50 will be applied to my credit card. I tried to call but the cale was disconnected twice and after that there was a problem wtih a website.
Absolutely a dishonest service! I am shocked!
Pros: Staff was very helpful if not overly courteous. Convenient location and acceptable price.
Cons: I could have been told about their policy of requiring a flight number to book
Pros: Staff is incredibly helpful, friendly and efficient with check-out and check-in.
Pros: Drop off staff in Modesto was really nice.
Cons: Car rental companies consistently want to up sell, and push their own insurance.
Cons: The price that was quoted on Kayak was $10 lower than what Avis charged me. Avis couldn’t tell me why the final price was higher.
Pros: Clean car
Cons: Too expensive
And i got to the airport 45 min later then my booking and they charged me an extra whole day.
Car smelled like smoke
Pros: Apple CarPlay in the vehicle
Cons: The car smelled terrible. When I told them upon check in, they didn’t care
Cons: Does not honor online reservations past midnight, whereas most other rental agencies honor reservations for 24 hours.
Dirty car and tagged with profanity
Cons: Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.
Mis sold insurance
Pros: Slick systems and car
Cons: Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.
Compact (Jeep Renegade or similar) is the most frequently booked rental car type from Avis in Oakland.
Avis has 2 rental locations in Oakland. Take a look at our Avis rental location map to find the best rental cars near you.