Book Fox car rentals in Oakland

Reviews for Fox in Oakland

Recent reviews

Traveler rating

Wonderful

29

Very good

14

Good

6

Okay

19

Fair

3

Mediocre

0

Poor

61

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get the cargreat price

car availablecustomer service

car was dirtycar was clean

friendly staffwaited over an hour

wait timenever rent

long line

2.0

The car they gave me was in ratty condition, including being out-of-alignment and pick-marked with dents & scratches. MOST IMPORTANT: They stressed that I return the car with a full tank of gas (which is normal), but they didn’t warn me that the nearest gas station is a well-known target for robbers. I had approx. $5,000 worth of personal belongs stolen in a smash & grab at that gas station, and, when I reported it to Fox, they said, “Yeah. We know that’s a bad spot.” What? They couldn’t’ve warned me? Not only did I lose my stuff, I could’ve been badly hurt or killed.Reviewed 2023 Jan 24

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4.0

The car was in poor shape, bordering on dangerous.Reviewed 2023 Jan 10

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10.0

Both in Oakland and Ontario, your staff was very polite, professional, and helpful.Reviewed 2022 Dec 15

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10.0

Excellent help. Nothing could have done betterReviewed 2022 Nov 12

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10.0

The line took forever, but it may have just been an especially busy time!Reviewed 2022 May 28

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6.0

The car was great, no complaints. And the lady at the pick up counter went out of her way to make sure everything was right- kudo's to her. My one issue was when I called to ask about shuttles returning to the airport from the Car Rental Center about a mile and a half away. We had an early flight (5:40 am) and I was told the shuttle didn't start until 6:00 am. This didn't seem logical, I couldn't see you doing that to your customers, but he insisted. That means I could drop off the car and put the key in the drop box, but have no way to get to the airport in time for my flight without taking a taxi, Uber, or Lyft??? I suppose I could walk it through Oakland, CA at night, with one of the highest crime rates in the country. I wouldn't look like a target at all to the gang bangers in my cowboy hat and boots, dragging a suitcase, with my wife and daughter trailing behind dragging theirs... I'm sure we'd blend right in. Thankfully, he was wrong- the shuttle did run as logic would dictate. But he had me in panic mode scrambling for options. May I suggest updated training and reference materials. I was ready to blackball Fox Rentals from all my future business and personal travel.Reviewed 2022 May 02

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6.0

Customer service at the desk leaves a lot to be desired. The people in the lot however were really niceReviewed 2022 Apr 24

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6.0

No cumplieron con lo que ofrecieron, un sub estándar y me querían entregar un sub pequeño, para hacer el cambio tuve que pagar más, pero en su publicidad eran claros en decir que el precio que yo estaba pagando esta por un sub grande, luego fui clara en pedir un gps y la persona me dijo que si, tuvimos que regresar tres veces a la oficina, primero porque no correspondía el suyo, segundo porque no tenia gps, y tercero porque no estaba el gos donde nos indicaron, nos demoraron mucho. No nos gusto el servicio ya que no fue lo publicitado.Reviewed 2022 Apr 16

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10.0

No frills. Smaller line than other agencies. Cheaper cost. Good experienceReviewed 2022 Apr 04

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4.0

Really old cars with high milesReviewed 2022 Mar 31

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2.0

Going/checking in and out was a speedy process. The rental car was ready as expected. Unfortunately though, there were too many hidden fees like insurance and prepaid gas fees that were never mentioned and not explained thoroughly! On the kayak, the final price was $110 for 2 day rental. But in reality, FOX charged me $250! What a shame to charge me that much. I’m never going back to use FOX ever!Reviewed 2022 Mar 02

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2.0

Absolutely terrible customer service. Car smelled like mildew on pickup. Drove with windows down first 2 days to air it out. Then left house keys attached to rental keys in drop box on return. No one answers phone no call backs took a week to get a hold of anyone. Still no call, no email. No follow up whatsoever. I even offered for a friend to to pick keys up. Their response, we will put your info in and contact you if found. Will not be using fox again.Reviewed 2022 Feb 05

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• What is the most popular rental car from Fox in Oakland?

  Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from Fox in Oakland.

• How many car rental locations does Fox have in Oakland?

  Fox has 1 rental location in Oakland. Take a look at our Fox rental location map to find the best rental cars near you.

• Does Fox have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Fox offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes