Book Hertz car rentals in Oakland

Reviews for Hertz in Oakland

Recent reviews

Traveler rating

Excellent

71

Good

24

Okay

23

Mediocre

33

Poor

2

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pick up the carpick up and drop

car was cleangreat experience

rented a carcustomer service

car availablenever rent

location was closedcredit card

friendly staffcar was dirty

wrong location

10.0

Vanessa at Hertz Oakland was so kind, helpful, and informative!Reviewed 2022 Jul 10

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2.0

When I arrived I did not have the cc that I booked the car with due to my bank sending me a new card because of a fraudulent charge. The agent refused to accept another card even though I had proof I was the person that booked the car. She offered no assistance in resolving the issue and told me my only option was to book another car at 4 times the rate I originally booked the car for. I tried to contact someone in customer service but was unable to get an actual person on the phone. In order not to be stranded I booked another car. I finally got someone from Hertz on the phone the next day and was bounced from one person to another. I was finally told that I would get a call back from someone that could help me resolve the issue. That was July 2. Today is July 9 and I have yet to hear from anyone. I do not expect that I ever will. I WILL NEVER RENT A CAR FROM THIS COMPANY AGAIN.Reviewed 2022 Jul 09

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10.0

Great service, great care b the hertz stationReviewed 2022 Apr 20

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8.0

Pick up was easy and had a great car for my trip. How to drop the car off at LAX Marriott was confusing. There were no directions and no signage.Reviewed 2022 Apr 04

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8.0

Easy booking, easy drop-off, very nice/clean car, wonderful woman at exit to check you out. Horrible customer service upon pick-up at Hertz but she was the only negative part of the whole experience.Reviewed 2022 Mar 23

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8.0

Pickup location closed. Second location rental $350 ore expensiveReviewed 2022 Mar 12

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8.0

I got a better deal than with other rentacar vendors. Hertz, who used to be a pricey and snooty car rental agency, gave me a better deal than I could get with Dollar, Budget, Thrifty, etc.Reviewed 2022 Mar 03

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10.0

Friendly staff. Easy pick up and drop off.Reviewed 2022 Jan 29

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8.0

Glad to have upgrade. However, the Ford Focus should not have been used as the model car for compact. Front desk said they no longer have that model and that was basically false advertising.Reviewed 2022 Jan 18

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2.0

We booked for 12pm pickup and showed up at 12pm. They close at 12pm on Saturday. We were not able to get the car. Called Hertz and they said it was our fault for not checking the hours. Hours were not listed in the booking confirmation.Reviewed 2022 Jan 13

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10.0

Car was clean & in good condition. Excellent communication from everyone especially the manager Tess & the lady who checked us out at the gate, they could not have been friendlier or more helpful. One exception of when picking up the young lady did not seem to know we were covered for insurance & presented us with a bill for $99 she said which was for an extra day, we were not taking an extra day which was clearly stated on our rental voucher (which she did not want to see) I questioned the amount to be charged & this was amended immediately. Overall would definitely use this service again.Reviewed 2022 Jan 06

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4.0

Rental in Oakland: Choice of cars was rather poor, seems to be related to the Corona Crisis though. No information about upgrades. No GPS available. Staff was very friendly but was apparently not trained to understand international travellers‘ needs and questiones who havn‘t had a lot of experience on the US car rental market. I tried out a competitor before, which worked much better.Reviewed 2021 Dec 08

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• 5.5 /10Thrifty Car Rentals at Oakland
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• What is the most popular rental car from Hertz in Oakland?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz in Oakland.

• How many car rental locations does Hertz have in Oakland?

  Hertz has 4 rental locations in Oakland. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes