10.0
Inside car was clean, gentleman checking was good and responsive, rims outside car were dirty, drop off was confusing, each attendant had different ideas where to park, lady attendant at end was very nice and helpfulReviewed 2023 Jun 20
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4.0
Office closed had to go to Hertz. Not even sure which car I got. All I know It cost more!Reviewed 2022 Nov 20
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10.0
They were okay.Reviewed 2022 Jul 08
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10.0
In person service was excellent!! Non-local phone service was poor.Reviewed 2022 May 15
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7.9
The windshield wipers need to be replaced. It was to be he point of dangerous. Could not see out at all during the rain.Reviewed 2021 Aug 22
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1.9
The car was not vacuumed out. Gas was not quite topped off. Car was turned in Monday morning at 440am and today was called stating vehicle is overdue. I called tue to ensure it was checked in an the said it wasn't yet. Called today and told the same thing again. Will not rent from hertz/dollar/thrifty again.Reviewed 2021 Aug 04
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2.0
Pros:The tiny car they stiffed me with was nice and clean. I paid for an Intermediate and they gave me the keys for a small Ford compact. When I complained that is not what I signed up for, they told me, "I could take it or leave it." Me and my wife were stuck for driving way over 1,800 miles from Tulsa , OK to Daytona Beach, FL in that very small car.Cons:Every thing from the service I received. Still have not heard back from Dollar after I registered a complaint with them several days ago.Reviewed 2021 Jun 03
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8.0
Pros:There was no one at the drop-off, and the bin for the keys and registration was not easy to find.Cons:Personal service at drop-off in the morning.Reviewed 2021 Apr 24
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10.0
Pros:Fast and easy the pick up and drop off. No hassle and fast statement received once I had returned the car.Cons:No surprise charges when picking up the car. When reserving the car it should already calculated how much is expected to be charge.Reviewed 2021 Mar 14
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6.8
Pros:staff was great, drop off was easy.Cons:the additional fees incurred at drop off were not disclosed properly at rental. those fees should be disclosed when someone is making the purchase. it's shady and nobody feels good about their rental when they're slapped with that. the vehicle was clean and full of gas, i'm talking about the "standard" fees that everyone incurs.Reviewed 2020 Jan 28
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3.6
Pros:Car was nice and cleanCons:There was no one there to drop off the car and they told my wife it would be $30 to change to a suv when they were out of the car we reserved... instead it was actually $60Reviewed 2020 Jan 28
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10.0
Pros:Really good overallCons:Good serviceReviewed 2020 Jan 06
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