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One location in Downtown
Filters
Reviews
8.8 Very good
Nov 2020
Cons:
Parking area at drop off a bit unsettling... not all elevators operate (M level locked on weekends), having to use specific ones, which I was not aware of prior to drop off7.6 Good
Sep 2019
Pros:
At pick up, she was not aware of the insurance I had with an external company which I booked through kayak and kept trying to sell me more insurance which was annoying6.4 Okay
Sep 2019
Pros:
Drop-off was great.Cons:
I'd been told that the pick-up spot was at the airport but it turned out to be quite a ways away and we had to take a cab to get there. The clerk sent us to the wrong parking spot for the car and we had to find it on our own. There was a disconcerting "thud" noise and jarring when idling.9.2 Wonderful
Aug 2019
Pros:
The staff was great.3.2 Poor
Jun 2019
Pros:
SeaTac drop off was easy.Cons:
I chose the Downtown Vancouver pickup location to save time. I waited 1.5 hours in line to get the car. Do not rent from the downtown location if you are under any sort of time constraint!2.0 Poor
Jun 2019
Cons:
Maybe have proper hours of operation posted online. Showed up at 5:30pm since it said they closed at 6:00pm. Turns out they close at 5pm on every day other than Friday (I believe). Thanks for the $240 cab ride to Whistler Avis!One location in Downtown
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Reviews
10.0 Wonderful
Jan 2024
2.0 Poor
Sep 2023
10.0 Wonderful
Nov 2022
2.0 Poor
Oct 2022
4.0 Mediocre
Jan 2021
Pros:
The desk staff were quite good, but the pickup was delayed and it put me late for another commitment. The drop-off was painless. The pickup state of the car was an embarrassment to Hertz.Cons:
I picked up the car in a poorly lit underground parkade. The car was not clean. Exterior wash was pathetic - a lousy effort to get the car ready for me upon pickup. As I drove along I found trash in the interior door pockets. As I got out of the parkade I could see that the windshield appears to have never been cleaned and the car wreaked of cigarette smoke. Kind of disgusting actually. And the tank was less than full. I chose Hertz because it was a strong brand. Too bad the experience was not up to basic cleanliness standards, never mind that things should have been far better given the sanitation requirements for coping with Covid9.2 Wonderful
May 2019
Cons:
The Hertz office on Canada Place is closed. That location should be deleted.One location in Downtown
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Reviews
10.0 Wonderful
Oct 2023
10.0 Wonderful
Nov 2022
10.0 Wonderful
Sep 2023
10.0 Wonderful
Aug 2023
2.0 Poor
Jul 2023
8.0 Very good
Apr 2023
One location in Downtown
Filters
Reviews
10.0 Wonderful
Jun 2020
Pros:
Friendly staff. Key drop off after hours. Everything was all right4.0 Mediocre
Aug 2018
Pros:
Car that we were given was good on gas.Cons:
The staff truly needs a crash course on customer service. There were 3 people ahead of us getting car rentals and every single one had some kind of issue with the staff. There was no management on duty. One particular employee raised his voice when he got in a disagreement with a customer. Overall, this place is just not worth the couple bucks you save by renting from here.10.0 Wonderful
Aug 2018
Pros:
Brett was great and took care of everything!Cons:
No complaintsOne location in Downtown
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Reviews
10.0 Wonderful
Feb 2024
10.0 Wonderful
Feb 2024
2.0 Poor
Feb 2018
Cons:
Didn't gave me the SUV I booked months ahead. Though I pumped full tank 10 km before return, fuel gauge still dropped below full. Had to pay 40+ penalty.9.2 Wonderful
Aug 2017
Pros:
Great value for money and fast service.Cons:
Nothing6.0 Okay
Jun 2017
Pros:
Clean car, easy pick up and drop offCons:
Generic specialty car was supposed to seat 5 people and 4 bags. I got a Mazda 3, which definitely does not. Rental agent told me it's supposed to be 5 people and 2 large bags and 2 small bags2.0 Poor
Jun 2017
Pros:
The lady at the desk was very niceCons:
I was charged more than I was supposed to. The guy who was supposed to check the car was unprofessional and rude. He did not greeted us, he did not have a pen to put on the document that the gaz was not fulled as result they charged us more than $60 for the gas (3/4 full). I had to ask for my invoice as they charged me without letting me. I have not been refunded yet but it seems like it has been done but no updated invoices. "weird fees " that increased my invoice by $50. Don't waste your money and time there. Budget or enterprise are more professional and easy to deal with.One location in Downtown
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Reviews
10.0 Wonderful
Apr 2021
Cons:
The parking was terrible, especially when I picked up the car, it was very very dirty, seems like there was a homeless party.9.2 Wonderful
Mar 2019
Pros:
Super easy pick up and drop offCons:
I had to stop and put in more windshield fluid when I got the vehicle.10.0 Wonderful
Nov 2018
Pros:
Costumer service excellent. Car in perfect state. Thank you.10.0 Wonderful
Oct 2018
Pros:
All was excellent, grat attencion, good car quality7.6 Good
Jul 2017
Pros:
After hours drop offCons:
Price and choice of cars10.0 Wonderful
Apr 2017
Pros:
Good service, friendly attendant, clean car.Cons:
No pen at the after hours drop off!One location in Downtown
Filters
Reviews
2.0 Poor
Sep 2023
5.9 Fair
Jun 2021
8.0 Very good
May 2021
Cons:
Specify a dropoff location2.0 Poor
Jul 2023
10.0 Wonderful
Dec 2022
8.0 Very good
Jul 2022
One location in Downtown
Filters
Reviews
10.0 Wonderful
Jun 2023
One location in Downtown
Filters
Reviews
2.0 Poor
May 2021
Pros:
I prepaid online and reserved my car to pick up at 8. Arrived at 8 to find no one there, had to call and ask for someone to help me out. I reserved the car at a specific time for a reason, and I wasn’t getting out of there with the car until after 9. A bit ridiculous in my eyes, Such a lack of care to their costumers. Oh wait there’s more. I bought insurance prior on kayak, but not straight from rent-a-car. Resulting in them withholding a massive fee on my credit card and saying I owe them nearly a grand to replace a windshield because of a tiny chip in the windshield due to driving on the highway. I’ve rented cars before and have never dealt with this kind of thing. No windshield replacement should be that much, and the chip is so minor it could easily be filled for very cheap. But instead rent a car is money grabbing and taking advantage of me. In the process of trying to figure out my claim with the third party insurance, which of course has not been easy. All in all I’m extremely upset by my experience and would recommend you go else where to rent a car.Cons:
Don’t rent from here!2.0 Poor
May 2022
One location in Downtown
On average a rental car in Downtown costs ₪192 per day.
Yes. Based on our information, HERTZ in Gastown is the cheapest car rental location in Vancouver. It is located at 413 Seymour Street.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Downtown is ECONOMY (10.0, 1 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
SUV is the most frequently booked rental car type in Downtown.
A SUV car rental in Downtown costs ₪200 per day, on average.
On average a rental car in Downtown costs ₪1,347 per week (₪192 per day).
On average a rental car in Downtown costs ₪5,773 per month (₪192 per day).