Pros: The car and the rate was fine, though the car was a bit banged up. Be sure to carefully look at your car and note all of the dings and dents. Best to take a video of it.
Cons: The insurance was a total scam. I brought confirmation that my insurance covered my rental and the limits of liability. Costa Rica was listed specifically on the confirmation. They wouldn't accept the confirmation saying that my $300,000 limit was too low. They claimed it had to be at least $1MM, though that limit was not on the website. Clearly a bait and switch. Won't rent from them again.
Cons: Did not honor insurance policy, charged extra at pickup, charged 1800 on my card by mistake and then tried to have me reveal bank details and increase personal credit limit on my card. This place took advantage of me.
Cons: We were not informed that the rental price and hold had to be placed on the same credit card and staff was not willing to help us find a solution. Would not recommend. Also prepare for being pushed on insurance that is already provided for you on your credit cards
Pros: Yes, staff very friendly and helpful, took us to the bus stop for return to Flamingo
Cons: Economy rental cars in Costa Rica are a complete bait and switch. They advertise a low price online, then hit you with exorbitant fees once you go to pick up the car. All renters should know that you are not able to decline insurance coverage on a rental car in Costa Rica as easily as you can in the US. To do so in Costa Rica, you must come with printed proof of alternate coverage that specifically states "covered in Costa Rica" for both LDW and . Know that a document that says "covered worldwide" WILL NOT WORK. I spent nearly 2 hours at the pickup trying to prove that I already have coverage through my credit card and primary auto insurance, to no avail. It's also worth noting that every other party picking up a car at the time was having the exact same problem. The man working at the desk was an absolute nightmare to work with - extremely rude and not helpful. I felt he was trying to take advantage of everyone in there. I ended up paying more in insurance fees than for the actual car rental. All renters should save themselves the headache (and miserable start to what is supposed to be a relaxing vacation!) and book with a more reputable agency like Avis or Sixt.
Pros: Staff was friendly
Cons: Price is incredibly misleading. What I reserved was a week long rental for a SUV. When we finally got to the rental counter, they surprised us with government mandated insurance, which caused the price to skyrocket. By the end of it, the cheapest option we had, which was “insurance” that still has us liable for all damages and expenses to the sum of $500+ for a week. Had I known the total price before booking, I wouldn’t have even bothered. Look elsewhere for a car rental.
Pros: Car was relatively new, drop-off was easy
Cons: WAY More expensive than online quote. They fail to mention that even if you purchase insurance you still need to buy another 3rd party insurance at almost $40/day. Brakes squeaked all week
Pros: The staff refused to accept written documentation saying that I had the proper insurance which ended up in me being charged four times the amount
Cons: State exactly what documents are accepted so that clients are not over charged at the last moment
Pros: The office looks beautiful, it doesn’t reflect the actual service. Try to avoid as much as possible.
Cons: They’re masters in fooling and making dirty money. They never explained everything, yet they “stole” items from the car and charged me for that! NEVER AGAIN.
Cons: They did not accept the insurance I purchased from you guys and would not validate my reservation. In my opinion this is a scam!
Cons: Honesty. The whole operation is a insurance scam. I will never rent from them again or through you again.
Cons: The cost of insurance was too High. 100 $ par day just for the insurance is unacceptable. And we bas To pay that during 35 days....
Standard (Chevrolet Traverse or similar) is the most frequently booked rental car type from Economy Rent a Car in Liberia.
Economy Rent a Car has 2 rental locations in Liberia. Take a look at our Economy Rent a Car rental location map to find the best rental cars near you.