Cons: My car wasn’t available
Pros: Staff was great
Cons: Typical bait and switch with most car rentals regarding the add ons for insurance. Advertising very low rates and the insurance is more than the rental of the car.
Pros: Staff was sort of friendly but honestly the entire experience was horrible.
Cons: Kayak’s website told us it would cost $1 per day for the car rental. However, we paid for the insurance with Allianz and then when we got to the place in Costa Rica they would not accept our insurance that Kayak offered and that we paid for. Additionally, the car insurance they offered us cost $560 (instead of the $115 we paid online) so now a rental car that was supposed to cost $25 plus insurance if $115 is costing us $585!! The car was also in HORRIBLE condition. I am dead serious when I say the front bumper was being held on via duct tape and the back bumper was falling off. I will never use Kayak for Car Rentals again. I have used them for flights a bunch but this was the worst experience on every level from the cost to the experience we received.
Pros: Staff was super nice and helpful
Cons: Price was a little high for the value of the vehicle.
Cons: The quoted price was FAR different from the actual. They stated it was taxes but it was exorbitant. And the car was old and in poor shape with high mileage.
Pros: Vehicle in good shape. Convenient location.
Cons: Be careful! Staff lied about insurance requirements and way overcharged. Was told it was required by government and the government sets prices. Not true. Do your research before you arrive unlike me!
Pros: The car was fine. There is a hidden mandatory insurance they make you pay for without telling you first. It is more than what the car rate it. We rented a car for $22 and the mandatory insurance ended up being $28. Total was $50 a day before taxes and fees.
Cons: They could tell you about their mandatory insurance fee before instead of hiding it.
Pros: They closed before we arrived and we were put in a dangerous situation in a foreign country
Pros: Car was in decent working condition
Cons: The price advertised on Kayak is misleading because it is much lower than competitors and once you arrive on site, they charge very high insurance and they were adamant that it's mandatory and that insurance provided on the credit card is not acceptable. They told us either we are forced to buy their insurance, or else they drive us back to the airport. The insurance they charged as being the "minimum" was 4 times higher than the rate on Kayak so we basically just paid for insurance and very little for the car itself. This business practice is shady, borderline a scam, and Kayak is letting it happen. Shameful!
Pros: The friendly staff
Cons: The false advertising. I rented two vehicles off your website for 280 for both knowing that we arranged our own insurance to cover both vehicles with our insurance company and when we got there they refused to honour it. We then had to put a $3000 hold on each. And then they charged us over 500 each
Cons: This place is a total rip off. They claimed Costa Rica requires you buy their insurance for $290 for 6 days and would not allow me to rent without it. My insurance and credit card covered it. Head lights did not work. Rear wheel kept leaking air. Push button lock/unlock did not work. Never Again!!
Pros: The actual car was fine. They were an hour late picking us up at the airport.
Standard (Chevrolet Traverse or similar) is the most frequently booked rental car type from Payless in Liberia.
Payless has 1 rental location in Liberia. Take a look at our Payless rental location map to find the best rental cars near you.