Book Enterprise Rent-A-Car car rentals in Austin

Reviews for Enterprise Rent-A-Car in Austin

Recent reviews

Traveler rating

Wonderful

15

Very good

3

Good

1

Okay

3

Fair

1

Mediocre

0

Poor

10

2.0

They kept my $300 deposit, who would reward this behavior?Reviewed 2023 Dec 18

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2.0

They kept my $300 deposit ¯⁠\⁠_⁠(⁠⊙⁠_⁠ʖ⁠⊙⁠)⁠_⁠/⁠¯Reviewed 2023 Dec 18

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4.0

Cons:Pickup staff were rude and dismissive.Reviewed 2021 Jun 13

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2.0

Cons:Flight was delayed and when I got there they told me they gave away my car because I was late. No other cars were available, so we spent the weekend using Uber.Reviewed 2021 May 25

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10.0

Pros:The staff was friendly, fast, and thorough. The rep walked around the car with me to check for pre-existing damage. My car was clean amd comfortable.Cons:I rented from an off-airport location due to the low amount of vehicles available in the city. Although Enterprise will "come pick you up", they cannot do that if you're at the airport. So I had to add a $35 Uber ride to the total. The rental was WAY overpriced for a Nissan Altima ($96/day), but they did not have to add a slew of additional fees like the airport places. But the staff were a good group of people. None of that stuff was in their control. I also dropped the car off before they opened. It was weird just leaving the car there, and putting keys in a drop box. I am used to airport locations with 24-hour presence. I never got a phone call or email letting me know they received the vehicle back. I only dropped it off about an hour before they opened, I'm sure it was fine.Reviewed 2021 May 24

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4.0

Pros:One needs to be very careful in checking puck up and drip off locations. My pick up was NOT at the airport . The airport location told me there would be a sleight upcharge to redo the reservation and start a new one. The price was DOUBLE and there is no refund on the Priceline reservation!Cons:The airport should have helped there customer and traveler and explained to me where the other location was. They should have advised me to take a 30$ Cab ride and saved myself over 500$. I had to jump through hoops to get it right. In all fairness, the Representative at the OTHER location was awesome! He was helpful, honest and empathetic to my situation.Reviewed 2021 Apr 26

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2.0

Pros:NothingCons:They could have actually had a car for me to rent instead of taking a reservation and leaving me stranded.Reviewed 2021 Apr 25

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8.0

Pros:goodCons:more vehiclesReviewed 2021 Apr 17

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10.0

Pros:The staff was great and drop off could not have been easier!Reviewed 2021 Apr 13

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2.0

Pros:Rental companies were not honoring third party reservations and prices. Kayak allowed me to book a car only to have the rental car reach out to me to say they have no availabilities.Cons:Know what your partners have in stock.Reviewed 2021 Apr 12

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2.0

Pros:NothingCons:When i booked the reservation i typed in AUS for Austin airport the first item that popped up was offsite. did not realize it was off site until the day off and on site was out of cars. ended up paying a lot more. Kayak automatically booked my reservation when i was just trying to see the total costReviewed 2020 Nov 09

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10.0

Pros:Staff was amazing during pick up and drop off. The car we rented was perfect no issues -excellent service provided.Cons:Great job especially during this time.Reviewed 2020 Oct 29

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• What is the best pickup location for Enterprise car rentals in Austin?

  An ideal place to pick up your Austin car rental is Austin-Bergstrom International Airport (AUS). This location offers several benefits, key among them the convenience of access and availability of a wide range of car brands. It is easier to access the AUS Enterprise car rental desk than any other car rental location in the city, especially for those coming to the town through the airport. They do not require any other means of transport to connect to this car rental location. Additionally, Enterprise avails a wide range of car brands at the AUS car rental office more than any other location. Drivers here have various options from which they can choose their preferred.

• What are the different amenities offered by Enterprise car rentals in Austin?

  You stand to benefit in several ways if you book enterprise car rentals in Austin. Drivers using enterprise cars can personalize the cars using add-ons that they prefer to realize an improved experience. If you intend to drive the car on snowy roads, you can get winter tires readily at the Enterprise offices. Fixing these tires on your car makes it suitable to navigate those snowy. All these Enterprise rental cars have a GPS, which you can customize to allow you to navigate the various road in Austin with enhanced ease, just like one of the locals.

• What accessible services are available for Enterprise car rentals in Austin?

  Travelers with reduced mobility who want to reserve Enterprise car rentals in Austin won't be short of accessible services. Enterprise offers a variety of complimentary adaptive driving aids, such as hand controls, pedal extenders, spinner knobs, and left foot accelerators. The company will also assign you a competent surrogate driver if you don't have a driver's license. Finally, you are welcome to bring service animals like dogs when renting a car from Enterprise in Austin. But remember to get the current medical certifications and other pertinent paperwork any time you intend to bring your pet along with you.

• What is the most popular rental car from Enterprise Rent-A-Car in Austin?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Austin.

• How many car rental locations does Enterprise Rent-A-Car have in Austin?

  Enterprise Rent-A-Car has 20 rental locations in Austin. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes